Sun State Ford

I purchased my 2007 csgt Mustang from this dealership the sales of the vehicle was not a bad experience, HOWEVER the body shop and it's staff do not take any pride in the work that they do. I had extensive b sales of the vehicle was not a bad experience, HOWEVER the body shop and it's staff do not take any pride in the work that they do. I had extensive body damage due to an accident. First of all the dealership should not have even attempted to even try and repair ny vehicle. The structure had severe damage and they assured me that they could supposedly straighten it back to fords specs. HA...HA...HA, The body shop manager specifically told me that they would fix it like new and proceeded to advise me just to trade it in and not reveal any of the body damage to whichever dealer I traded it in to as the carfax report would not be updated for approximately 3 months. Not only could I not do this but even if I chose to be as unethicle as he is they did such a terrible job with the structure and fender alignments that even a rookie mechanic could see the damage. Shame on them for putting me back in to an unsafe vehicle just for the sake of collecting insurance money for unsafe repairs. More

I too had an unfortunate experience with this "Bait and switch" car dealer, their internet ad read 13,860.00 "our everyday low price,but after test driving the truck we were told that it was only for l and switch" car dealer, their internet ad read 13,860.00 "our everyday low price,but after test driving the truck we were told that it was only for last years models, we asked if they had any , or when the last one was sold? Their reply was uh, we cant devulge that information for customer privacy, Ha!......so we let them continue their 1000.00 increase only to be given an absurd payment , which would have amounted too extortion.....we told the sales manager "we are done here" and his reply was to go buy a "F***ing skateboard and carpet it"..Very Professional, we have always been a Chevy family, however we were there to buy a ford........we did however end the day with both a New toyota scion and a Chevy Silverado...I just feel bad for Stephanie the sales lady who must have to work in this hostile environment on a daily bases. More

I called ahead of time and VERIFIED a Toyota 4Runner used vehicle was present. I then drove 20 miles, to arrive and be told that it was sold in the last "few days". The dealership owner's son was present. vehicle was present. I then drove 20 miles, to arrive and be told that it was sold in the last "few days". The dealership owner's son was present. I tried to walk away, saying that that was the only vehicle I was interested in. The owner's son (either Paulie or "Sonny" - I can't remember which) then said "SO, YOU JUST GONNA RUN AWAY???"<br><br>I shocked and appalled that a suipposed "professional" would disrespect a customer in such a manner. The man that said this was attempting to aggitate me, when it was his lousy customer service that had me ready to leave.<br><br>The owner clearly has not trained and personally developed the son well enough to be in a managerial position. I highly recommend you avoid the used car department, or you too might be treatd with such outrageous disrespect.<br> More