Sun State Ford

I had gone to a few stores before I bought my F-150 Crew from Sun State. Some places asked for all your personal information before you could even look at a car, others were just too pushy. What I really from Sun State. Some places asked for all your personal information before you could even look at a car, others were just too pushy. What I really liked about Sun State was that I was able to look at all the trucks without someone hounding me. When the salesman did come up he was very cordial and gave me my space to talk to my wife and family. When we picked out the truck, Cecil came over and took us for a test drive. When we went inside to do business he gave us some options that worked within our budget. Within an hour we had signed the paperwork and were on our way. We did make one stop in customer care and decided to add on a spray-in liner. The guys in that department did a great job following up to make my spray liner appointment. Cecil even came to my office to pick up the truck and later to drop it off. I really enjoyed the extra service. I will do business with them again. More

i think the service was great and i really like the people who worked there.Everything was done right and i didnt have any problem so i would recommend it to all my friend that i know who needed to get people who worked there.Everything was done right and i didnt have any problem so i would recommend it to all my friend that i know who needed to get their car done. it is a best place 2 go if u need sumthing done with your car !!! More

I recently went out to find a Used car (which I was not looking forward to). After 2 min. of meeting J.P. (John Prosser) all of my fears were eased. He took the time to listen to my needs and help me find looking forward to). After 2 min. of meeting J.P. (John Prosser) all of my fears were eased. He took the time to listen to my needs and help me find the right car for my family. He poited out the Certified pre-owned cars which come w/ a full warranty and still thousands less than new. When it came to the pricing it was as if there were no hurdles to jump over all options were placed in front of me for me to choose the best terms for me. I love my new Ford Fusion, and look forward to doing buisness at Sun State Ford again in the future. More

I went with my husband to Sun State Ford to inquire about some accessories for my van. Kevin in Customer Care took the time to explain all our options and helped us get what we wanted for the budget that we some accessories for my van. Kevin in Customer Care took the time to explain all our options and helped us get what we wanted for the budget that we had. When we came to pick up our van, Kevin was not there but Solomin, who also works in that department was able to deliver us our van and spent another 25 minutes explaining all the features. It is very rare to see someone who takes that much time to help someone who wasn't even their customer. I would recommend this store to others and especially the customer care and accessories department More

I had the pleasure of dealing with Mr. Jose Collazo at Sun State after my daughter wrecked her car. They did a fantastic job of repairing the vehicle, and did it on schedule. I was very impressed with the Sun State after my daughter wrecked her car. They did a fantastic job of repairing the vehicle, and did it on schedule. I was very impressed with the quality of the work as they had to match the existing paint color because the Insurance company wouldn't pay for a complete paint job. I would highly recommend this Company to anyone, they are very professional. J.K. Winter Park, FL More

Sun State Ford's Customer service was wonderful and they were very friendly. My wife and I are extremely happy we chose this dealership to purchase our Ford Edge. We will definitely in the future be retu were very friendly. My wife and I are extremely happy we chose this dealership to purchase our Ford Edge. We will definitely in the future be returning again when it's time to buy a new vehicle. More

Have had two experiences, service or accessories anxious to sell you unneeded parts or service and blow you off. Original problems never addressed. I have bought two vehicles there, and have two sons who to sell you unneeded parts or service and blow you off. Original problems never addressed. I have bought two vehicles there, and have two sons who are also customers, but next vehicle will be at another Ford dealer. More

Mike Abbott was patient, understanding, communicated well, and worked with us to obtain the best deal possible on a new 2010 Mustang GT. He helped us find the exact car that we wanted and worked out a well, and worked with us to obtain the best deal possible on a new 2010 Mustang GT. He helped us find the exact car that we wanted and worked out a dealer trade to get that car on time and at the price we wanted it to be. KUDOS to MIKE! More

I purchased my 2007 csgt Mustang from this dealership the sales of the vehicle was not a bad experience, HOWEVER the body shop and it's staff do not take any pride in the work that they do. I had extensive b sales of the vehicle was not a bad experience, HOWEVER the body shop and it's staff do not take any pride in the work that they do. I had extensive body damage due to an accident. First of all the dealership should not have even attempted to even try and repair ny vehicle. The structure had severe damage and they assured me that they could supposedly straighten it back to fords specs. HA...HA...HA, The body shop manager specifically told me that they would fix it like new and proceeded to advise me just to trade it in and not reveal any of the body damage to whichever dealer I traded it in to as the carfax report would not be updated for approximately 3 months. Not only could I not do this but even if I chose to be as unethicle as he is they did such a terrible job with the structure and fender alignments that even a rookie mechanic could see the damage. Shame on them for putting me back in to an unsafe vehicle just for the sake of collecting insurance money for unsafe repairs. More

I too had an unfortunate experience with this "Bait and switch" car dealer, their internet ad read 13,860.00 "our everyday low price,but after test driving the truck we were told that it was only for l and switch" car dealer, their internet ad read 13,860.00 "our everyday low price,but after test driving the truck we were told that it was only for last years models, we asked if they had any , or when the last one was sold? Their reply was uh, we cant devulge that information for customer privacy, Ha!......so we let them continue their 1000.00 increase only to be given an absurd payment , which would have amounted too extortion.....we told the sales manager "we are done here" and his reply was to go buy a "F***ing skateboard and carpet it"..Very Professional, we have always been a Chevy family, however we were there to buy a ford........we did however end the day with both a New toyota scion and a Chevy Silverado...I just feel bad for Stephanie the sales lady who must have to work in this hostile environment on a daily bases. More