Suburban Toyota of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Our all-around experience at Suburban Toyota was top-notch. From working with Eddie for the sale to the gentlemen on the finance team, every single person was kind, personable and professional. I wo top-notch. From working with Eddie for the sale to the gentlemen on the finance team, every single person was kind, personable and professional. I would rank this as our best experience ever at a dealership. More
My experience at Suburban Toyota of Farmington Hills was extremely pleasant and hassle free. I felt everyone I encountered was there to help meet my vehicle needs and not just to sell a vehicle. extremely pleasant and hassle free. I felt everyone I encountered was there to help meet my vehicle needs and not just to sell a vehicle. More
Good dealer and dealership. Shoutout to Eddie Marcos. Made the process smooth and easy. Happy with purchase. Shoutout to Eddie Marcos. Made the process smooth and easy. Happy with purchase. More
Yousuf was excellent communicator. He walked me through the sale process and was very thorough. He explained everything clearly. Thank you He walked me through the sale process and was very thorough. He explained everything clearly. Thank you More
Waqas was exceptionally patient and helpful with my purchase, He walked me through the APP and took care of everything. purchase, He walked me through the APP and took care of everything. More
Yousuf mad the purchase experience so easy, We will be back for our next vehicle. back for our next vehicle. More
Waqas was excellent at the dealership. He really understood our wants in the car and matched our expectations. Thank you Waqas! He really understood our wants in the car and matched our expectations. Thank you Waqas! More
This place is great they worked with me with anything I needed answered all my questions 5 stars needed answered all my questions 5 stars More
The people at the dealership were very friendly and professional Love my experience . Good place professional Love my experience . Good place More
I spoke with Mr. Edward "Eddie" Morcos regarding questions my husband and I had about a vehicle. I felt he was way to pushy and aggressive in his sales style. He wa Edward "Eddie" Morcos regarding questions my husband and I had about a vehicle. I felt he was way to pushy and aggressive in his sales style. He was informed we had been working with a representative but then he tried to take over the case. He scheduled an appointment, though I directly told him multiple times we didn't know of a time we were going to be at the dealership, much less it was not confirmed what day we were planning on coming (I repeated this several times). He did not listen well to me. During our conversation, I referenced my husband multiple times, but as he was busy overstepping his role trying to take the case from another associate he informed other staff that he has spoken to my husbands "mother." While I believe this was accidental in nature if he had taken the time to listen to what I was saying, he would have noticed his error. I would NOT recommend working with him. We have not yet purchased the vehicle so I cannot speak to the other components of how the service was. Based on that interaction only, I rated both Mr. Morcos and the dealership a 1 thus far. I attempted to contact the manager to share my feedback privately, but the name on the voice mail I was transferred to didn't match the name I was given. I'm not sure communication is a strong point at the dealership. More














