James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.9
371 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

31 yrs, 7 mos

4.9

371 Reviews

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371 Reviews of James Gerrard

October 27, 2026

Dealership Rating
Employee Rating

I absolutely love this place and Garrett was so amazing. He helped me find the car in my dreams very attentive. Listened to everything that I wanted and needed and accommodated completely. He is amazing and More

by Kdocherty21
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 27, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your wonderful feedback about Garrett and our team! We love to hear that you found your dream car here at Suburban Toyota of Farmington Hills. We hope to serve you again in the future.

October 19, 2026

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Employee Rating

I had a very nice experience here at the dealer everything done quickly, time efficiently and friendly. Thank you More

by joeepley45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2026

Suburban Toyota of Farmington Hills responded

We appreciate you taking the time to share your experience! Friendly and efficient service can make all the difference, and it’s great to know your visit to Suburban Toyota of Farmington Hills went so smoothly. Thanks again!

October 16, 2026

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Many of these comments about Adam are unfair. I have a TRD Pro Tundra, Adam has always stepped in to ensure a good experience. This truck had some recalls, as did many vehicles. That’s not his More

by Syed_I
Recommend Dealer
Yes
Oct 19, 2026

Suburban Toyota of Farmington Hills responded

Syed, thank you for your thoughtful feedback. We appreciate your support and understanding, and we'll be sure to share this with Adam. We look forward to seeing you again at Suburban Toyota of Farmington Hills!

September 30, 2026

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This dealership is professional. Awring Ahmed made the sales process easy and enjoyable. I would buy again from her. More

by Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 01, 2026

Suburban Toyota of Farmington Hills responded

We appreciate your kind feedback! It's great to know that our team made your experience smooth and enjoyable. We look forward to seeing you again at Suburban Toyota of Farmington Hills!

September 30, 2026

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Waqas yousuf is the best sales consultant he help us to find the right car on right price he is very honest this the 4th car within the family we are buying from him. Yousuf thanks for all your help we hig More

by tuyentran20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your continued trust and loyalty towards our team! We will make sure to pass along your kind words to Waqas. Congratulations on your new car, on behalf of all of us at Suburban Toyota of Farmington Hills!

September 26, 2026

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Great service, professional, flexible, patient and friendly. I absolutely recommend this place for any Toyota purchase More

by atrezk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed, Abdul Levy

Sep 29, 2026

Suburban Toyota of Farmington Hills responded

Thanks for the recommendation and shout-out to our team!

September 14, 2026

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Employee Rating

Everything went very smooth, sold my car, got a new lease, they showed me all the numbers and was very transparent. Pete was amazing. More

by Paul C Ghafari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Soloman , John Hall

Sep 15, 2026

Suburban Toyota of Farmington Hills responded

Hi Paul, it's great to hear that Pete and the team made everything smooth and transparent for you at Suburban Toyota of Farmington Hills. Enjoy your new lease! Safe travels!

September 11, 2026

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Employee Rating

I came in last week with a plan to get an SUV after my sedan died and we needed it for my new daughter. I told them what we needed and they said they would give me a call in less than a week to see if the More

by Michael A. Zoellner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2026

Suburban Toyota of Farmington Hills responded

Congratulations on the new SUV, Michael! We are thrilled that Roger, Alex, and James made the process smooth and enjoyable at Suburban Toyota of Farmington Hills. Thanks for choosing us and we wish you and your family safe travels!

September 10, 2026

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We came into this dealership with one goal in mind, building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy somet More

by brenda33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Soloman

Sep 10, 2026

Suburban Toyota of Farmington Hills responded

Hi Brenda, we're more than glad to hear your experience with Pete Soloman and James Gerrad was smooth and successful! We truly appreciate your kind words and recommendation. Enjoy your new truck and see you next time at Suburban Toyota of Farmington Hills!

August 17, 2026

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Employee Rating

Everyone was very nice. They care about lot about me and the vehicle. Wish to work with them again More

by buitranquocbao1903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2026

Suburban Toyota of Farmington Hills responded

Thank you for the fantastic review! We're thrilled to hear our team made such a positive impression and showed genuine care for both you and your vehicle.

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