James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
5.0
345 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

31 yrs, 2 mos

5.0

345 Reviews

Write a Review

345 Reviews of James Gerrard

April 30, 2026

Dealership Rating
Employee Rating

I was shopping around and spoke to 3 dealers. Alex was the 4th dealer I spoke to and the first one that didn’t pressure me into making the buying decision right then and there. He was willing to More

by Mike K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Suburban Toyota of Farmington Hills responded

Hi Mike, we're delighted to hear that Alex made your experience so positive and pressure-free here at Suburban Toyota of Farmington Hills. We appreciate your kind words and your business!

April 28, 2026

Dealership Rating
Employee Rating

Easy negotiation easy to talk to the sales team. Fast paperwork through the Finance team More

by mou.lee9900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Martinez

Apr 29, 2026

Suburban Toyota of Farmington Hills responded

We're thrilled to hear that you had a positive experience at our dealership! Thanks for giving us a 5-star review.

April 23, 2026

Dealership Rating
Employee Rating

Loyalty sells product. Donny was amazing.Knowledgeable and very kind.Explained everything. Would send him future customers. More

by nickensdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Issa Naalbandyan , Donny San

Apr 24, 2026

Suburban Toyota of Farmington Hills responded

Hearing Donny went above and beyond makes our day! Thank you for choosing Suburban Toyota of Farmington Hills and sharing your support. See you next time!

March 31, 2026

Dealership Rating
Employee Rating

She gave us great customer service and made the process simple when it comes to picking a car that is right for me. I definitely recommend! More

by Meenasalih58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Suburban Toyota of Farmington Hills responded

We’re delighted you had a smooth and helpful experience at Suburban Toyota of Farmington Hills! Thank you for choosing us and for your recommendation.

March 28, 2026

Dealership Rating
Employee Rating

Awring is the reason I purchased from Suburban Toyota. She is exceptional at her job and extremely professional. More

by cjfenske1213
Purchase Time
Recommend Dealer
Yes
Mar 30, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your feedback about Awring and our team! We are so glad to hear this amazing review. We hope to see you back at Suburban Toyota of Farmington Hills!

March 28, 2026

Dealership Rating
Employee Rating

Eddie was fantastic and a pleasure to work with. He was prompt and very accommodating. I will be recommending to friends and family. More

by Josh R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khristian Goode, Edward Morcos

Mar 30, 2026

Suburban Toyota of Farmington Hills responded

It's wonderful to hear how Eddie promptly assisted you and went above and beyond, Josh. Thank you for choosing Suburban Toyota of Farmington Hills and for recommending our team to your friends and family. See you next time!

March 21, 2026

Dealership Rating
Employee Rating

I was very pleased! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! More

by alw72777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Suburban Toyota of Farmington Hills responded

We’re pleased to hear you had such a seamless experience with Eddie and Donny. Thank you for choosing Suburban Toyota of Farmington Hills!

March 20, 2026

Dealership Rating
Employee Rating

I recently had an absolutely outstanding experience at the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted wa More

by ahinton101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie, Khristian Goode

Mar 20, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your stellar review of Suburban Toyota of Farmington Hills! It's wonderful to hear Robert and our team went above and beyond to make your experience smooth and enjoyable. We truly value your business and recommendation. See you next time!

March 19, 2026

Dealership Rating
Employee Rating

Wasn’t planning on buying a car at all Eddie Morcos wen above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gav More

by bbui96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 10, 2026

Dealership Rating
Employee Rating

I had a wonderful experience. Awring, Kristian, amd James Gerrad are amazing! They were extremely helpful and kept me informed every step of the way. I will be recommending friend More

by Inez Hodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed, Khristian Goode

Mar 11, 2026

Suburban Toyota of Farmington Hills responded

Hi Inez, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

1
...

Dealership Inventory (251 Vehicles)

used 2012 Scion xD car, priced at $6,571
2012 Scion xD
used
Black Sand Mica exterior
Automatic
Front-wheel Drive
new 2026 Toyota 4Runner car, priced at $61,764
2026 Toyota 4Runner
new
Everest exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $41,040
2026 Toyota Camry
new
Heavy Metal w/Midnight Black Metallic Roof exterior
Automatic
Front-wheel Drive
used 2007 Ford Edge car, priced at $5,201
2007 Ford Edge
used
White exterior
Automatic
Front-wheel Drive
new 2026 Toyota C-HR car, priced at $40,458
2026 Toyota C-HR
new
Cement exterior
Automatic
All-wheel Drive
used 2016 Toyota Tacoma car, priced at $20,999
2016 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive