Zoe Ruffin
Zoe Ruffin at Suburban Toyota of Farmington Hills

Zoe Ruffin

Sales Consultant

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Zoe Ruffin

September 30, 2026

Dealership Rating
Employee Rating

Zoe was very personal and was looking out for our best interest. She was prompt in getting back with us. More

by Kathie.l.maclean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov

Oct 01, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your excellent feedback about Zoe! We appreciate your business and hope to see you again at Suburban Toyota of Farmington Hills for any future needs. Safe travels!

September 28, 2026

Dealership Rating
Employee Rating

Zoe was a great salesperson showing us what vehicles were close to what we were looking for with no pressure. She was like a good shopper for us looking at what was at their dealership as well as other affil More

by joins57.vogues
Sales Price Transparency
Recommend Dealer
Yes
Sep 29, 2026

Suburban Toyota of Farmington Hills responded

Thank you for giving us the opportunity to help with your vehicle search, even though the right fit ultimately came from elsewhere! We’re grateful you felt comfortable taking your time, exploring several options, and finding vehicles that could accommodate the driver’s specific needs. Your thoughtful feedback about Zoe and the experience means a great deal to us. We hope you found the perfect vehicle and would be happy to welcome you back whenever we can help in the future!

September 28, 2026

Dealership Rating
Employee Rating

Zoe was verry helpfull with my used car purchase. She answered my questions promptly and the process went smoothly. More

by Flamex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dontae Jackson

Sep 29, 2026

Suburban Toyota of Farmington Hills responded

A smooth purchase starts with getting the answers you need when you need them, and we’re glad that was your experience! Thank you for trusting us with your used vehicle purchase and for recognizing Zoe’s helpful communication throughout the process. We truly appreciate the 5 stars and hope you enjoy your vehicle. We’d be happy to welcome you back anytime!

September 26, 2026

Dealership Rating
Employee Rating

We dealt with a number of people over a condensed period of time and they were all professional. We especially enjoyed working with Zoe. She has a vibrant pink personality. More

by drdance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your feedback! We're thrilled our team, especially Zoe, made your experience at Suburban Toyota of Farmington Hills a great one. We look forward to serving you again! Safe travels!

September 21, 2026

Dealership Rating
Employee Rating

Salesperson kept me waiting for a total of 4 hours when I was told it would be a quick transaction. She did not discuss pricing until I got to F&I manager. We discussed pricing over the phone with the expect More

by nickdrew53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dontae Jackson

Sep 22, 2026

Suburban Toyota of Farmington Hills responded

Hello Nick, We’re sorry to hear about the frustration surrounding the length of your visit and the communication regarding pricing and your trade-in. We appreciate you sharing your concerns, and we strive to provide clear communication and a smooth, efficient experience throughout the sales process. I’d appreciate the opportunity to connect with you directly and better understand what was discussed prior to your visit and what occurred during your time with us. Please feel free to reach out to me so we can discuss your experience further. Best, Abdul Levy - Sales Desk Manager - abdullevy@suburbancollection.com

September 10, 2026

Dealership Rating
Employee Rating

We came here because it was close. The experience was average. The entire experience of picking up the new car was terrible. We weee there for more than two hours and much of that time More

by Dawinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Salata

Sep 11, 2026

Suburban Toyota of Farmington Hills responded

Dawinn, thank you for taking the time to share your feedback. We’re sorry to hear that the vehicle pickup process involved a lengthy wait and that aspects of the financing experience left you frustrated. We’d appreciate the opportunity to discuss your concerns and provide any clarification we can regarding your experience. Please contact me directly so we can continue the conversation. Thank you, Abdul Levy - Sales Desk Manager - abdullevy@suburbancollection.com

September 04, 2026

Dealership Rating
Employee Rating

Very friendly and takes time to work with you. Buy my car was a smooth process. More

by Abdullah.am275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2026

Suburban Toyota of Farmington Hills responded

Thank you, ABDULLAH.AM275, for stopping by to leave Suburban Toyota of Farmington Hills a wonderful review!

August 27, 2026

Dealership Rating
Employee Rating

My experience was fine. The issues I’ve had are independent of my sales rep. My rep, Zoe, was excellent! More

by joecull90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2026

Suburban Toyota of Farmington Hills responded

Hello, It's great to hear that Zoe made a positive impression during your purchase experience. I understand, however, that there were other aspects of your experience that did not meet your expectations. I would welcome the opportunity to learn more about those concerns. Please feel free to reach out to me directly at abdullevy@suburbancollection.com. Thank you, Abdul Levy Sales Desk Manager abdullevy@suburbancollection.com

August 22, 2026

Dealership Rating
Employee Rating

The Toyota team and my sales rep, Zoey, was amazing and very helpful in our deal. More

by Topey.tariq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your five-star review of Suburban Toyota of Farmington Hills! We're thrilled to hear Zoey and the team were amazing and very helpful throughout your deal, making the entire process a positive experience from start to finish. Congratulations on your vehicle, and we look forward to welcoming you back in the future!

August 22, 2026

Dealership Rating
Employee Rating

This dealership is absolutely fantastic. They went the extra mile. Zoe was extremely helpful. Givon was superb and gave us outstanding customer service. This is our first time buying a vehic More

by lawson11290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Givon Cinque

Aug 24, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your kind words! We're pleased to hear that Zoe and Givon provided you with outstanding service. Enjoy your new vehicle, and we look forward to serving you again at Suburban Toyota of Farmington Hills!

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