Suburban Toyota of Farmington Hills

He gets things done. He used all his might and resources to get the car I wanted. I appreciate his efforts. He made the process look easy. Thank you Aiyad. Keep up the g He used all his might and resources to get the car I wanted. I appreciate his efforts. He made the process look easy. Thank you Aiyad. Keep up the good work More

My experience with Adam, the service manager at Toyota, was incredibly disappointing. When I approached him about my situation with Roger regarding a canister issue, he was rude and dismissive. Despite my was incredibly disappointing. When I approached him about my situation with Roger regarding a canister issue, he was rude and dismissive. Despite my local mechanic already identifying the problem as an evap and canister issue, Adam insisted that a gas cap was typically the solution. His response, “I can’t predict the future,” was not only unprofessional but unnecessary, as I had already communicated my concerns clearly. Instead of addressing the issue at hand, he brushed me off. When I mentioned that the dealership service prices were high, he simply laughed and dismissed my local mechanic’s lower labor costs, showing a lack of respect for my perspective. Adam’s attitude reflects poorly on Toyota as a whole. If this is how the manager treats customers, I can only imagine how the staff he supervises interact with clients. More

I had a disappointing experience with Roger at Toyota. Before visiting, my local mechanic identified a canister issue but suggested I go to Toyota since they would be more knowledgeable about the canister Before visiting, my local mechanic identified a canister issue but suggested I go to Toyota since they would be more knowledgeable about the canister that would be compatible with my car. My mechanic did not charge me anything because of this. Unfortunately, Roger’s service was frustrating from the start. First, his communication about pricing was poor. I received a jumble of charges that were unclear and excessive. I later discovered I could have gotten the same servicing done elsewhere for half the price. When I asked about the issue, Roger insisted the problem was with the gas cap, despite my suggestion to check the canister. He assured me I’d be fine, but just two days later, the check engine light came back on. When I returned, he finally acknowledged the canister leak I had already mentioned. It’s alarming how he overlooked my concerns and failed to provide helpful advice on saving money. Instead, he seemed more focused on overcharging than on offering quality service. The labor costs were exorbitant, and I left feeling uncertain about the work done, as I wasn't there to verify it. Roger’s low rating is well-deserved, and it’s clear he doesn’t prioritize customer care or effective communication. I wish I had paid attention to the reviews before visiting. it seems that I wasted my time and money. The lack of transparency and apparent incompetence was disappointing, I wish I could get my money back because the service was HORRIBLE! More

The service of sale person of the subarban toyota is awsome. Awring Ahmed who help me to buy my toyota RAVE 4 was very helpful. she didn’t get tired of explaing every information that was associat with awsome. Awring Ahmed who help me to buy my toyota RAVE 4 was very helpful. she didn’t get tired of explaing every information that was associat with this vehicle. she also make's good comunication by cell phone Whenever, I call her for aadditional information. More

Khristian went above and beyond — detail oriented, great communication, honest and thoughtful interaction. I felt comfortable with my purchase from start to finish. communication, honest and thoughtful interaction. I felt comfortable with my purchase from start to finish. More

Suburban Toyota of Farmington Hills were very helpful and friendly. I definitely would recommend them. friendly. I definitely would recommend them. More

I bought Toyota RAV4 Hybrid from Suburban. Wagas Yousuf was great. He helped to buy what I want not what he wants to sell. He went miles out his way to help me be familiar with new car, exp Wagas Yousuf was great. He helped to buy what I want not what he wants to sell. He went miles out his way to help me be familiar with new car, explained all the new features, help set up display and more. Plus all with great attitude and professional skills. Thank you very much More

Mikey is the dude! Great service and knowledgeable, took his time and answered all my questions. Great service and knowledgeable, took his time and answered all my questions. More

Mikey is the man! Very friendly and knowledgeable, answered all my questions thoroughly. Definitely recommend doing business with, and will be a return customer! Very friendly and knowledgeable, answered all my questions thoroughly. Definitely recommend doing business with, and will be a return customer! More

The salesman was very helpful. He knew what I wanted and let me explore my options. I left feeling confident with my car He knew what I wanted and let me explore my options. I left feeling confident with my car More