Suburban Toyota of Farmington Hills

We came into this dealership with one goal in mind, building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy somet building a truck with a manual transmission. Pete Soloman listened to what we wanted and did not give us the run around or try to get us to buy something else instead. He advised us this would be a special order and took the necessary steps to submit our order. It took 5 months, and it was worth it. Pete Soloman and James Gerrad stayed on top of our order and pushed to make sure it was built for us. Pete stayed in touch with us throughout the process, providing us with updates and then the news that the truck has arrived, earlier than expected too! We can't thank Pete and James enough for seeing this through to the end. They made the process feel effortless. I'm loving my new truck and will definitely recommend Pete and this dealership! Thank you again! More

We came here because it was close. The experience was average. The entire experience of picking up the new car was terrible. We weee there for more than two hours and much of that time The experience was average. The entire experience of picking up the new car was terrible. We weee there for more than two hours and much of that time was us waiting. The reinsurance pitch was frustrating and annoying and made me question why I was paying for Toyota quality. The loan wasn’t as we expected - while the interest rate was what we were told it would be, the payment period was not what we expected. More

This dealership has an attentive and professional team. It makes a huge difference when buying or servicing my car. It makes a huge difference when buying or servicing my car. More

Very friendly and takes time to work with you. Buy my car was a smooth process. Buy my car was a smooth process. More

Roger was excellent sales representative. He had extensive knowledge of the vehicles and helped us find the perfect car for our college-age daughter. He had extensive knowledge of the vehicles and helped us find the perfect car for our college-age daughter. More

I had a great experience purchasing my Toyota RAV4 with Roger. He was extremely friendly, helpful, and professional throughout the entire process. He answered all my questions, kept me updated, and made ev Roger. He was extremely friendly, helpful, and professional throughout the entire process. He answered all my questions, kept me updated, and made everything easy and stress-free. I’m very satisfied with my new RAV4 and truly appreciate Roger’s excellent service. Highly recommend him! More

I had a positive experience with the service I received from Adam and his team. I called various Toyota dealerships inquiring on their service special offers. Adam’s prompt callback immediately set a high from Adam and his team. I called various Toyota dealerships inquiring on their service special offers. Adam’s prompt callback immediately set a high standard and impression on me. The level of customer care from Adam and his staff was commendable. I appreciate very much their professionalism and good work. More

I I had a wonderful experience working with Waqas Yousuf. He helped me throughout the entire car-buying process and made everything smooth and stress-free. He was very helpful, professional, and patient in a He helped me throughout the entire car-buying process and made everything smooth and stress-free. He was very helpful, professional, and patient in answering all my questions. I truly appreciate his excellent customer service and would highly recommend him to anyone looking to purchase a car! More

Don is not just a car salesman, he is an automotive deal-making guru who has clearly mastered the ancient art of vehicular matchmaking. I started the day expecting the usual stressful used-car purchase deal-making guru who has clearly mastered the ancient art of vehicular matchmaking. I started the day expecting the usual stressful used-car purchase back-and-forth, but instead, was treated to an afternoon of reasonable negotiations and well-maintained used vehicles. Don is an absolute master of his craft; he was transparent, incredibly kind, and radiating positive energy that could rapidly charge multiple EVs. Simultaneously. The car itself? Awesome! She's clean, runs like an absolute champ, and came with the priceless peace of mind that only buying from a genuinely good soul can provide. If you are looking for a used vehicle and want an experience filled with laughter, zero pressure, and exemplary service, run—don't walk—to Don F Yu at Suburban Toyota of Farmington Hills! More

My experience was fine. The issues I’ve had are independent of my sales rep. My rep, Zoe, was excellent! The issues I’ve had are independent of my sales rep. My rep, Zoe, was excellent! More