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Suburban Toyota of Farmington Hills
Farmington Hills, MI
2,031 Reviews
From New and Used Sales to Parts and Service, Suburban Toyota of Farmington Hills Aims to Provide a Truly Stellar Automotive Experience
There are numerous reasons why drivers choose Suburban Toyota of Farmington Hills. Proudly serving Farmington Hills, Livonia, Southfield, Novi and West Bloomfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
That means you can expect to learn all of the features of the specific new Toyota RAV4, Camry, Corolla, Sienna or Tacoma you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
At Suburban Toyota of Farmington Hills, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Farmington Hills.
Suburban Toyota of Farmington Hills truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 25000 Haggerty Rd, Farmington Hills, Michigan today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,031 reviews
November 13, 2023
Khristian was very respectful, polite and willing to go the extra steps to meet the needs we had in the new vehicle. the extra steps to meet the needs we had in the new vehicle. More
by Totally Toyota
November 13, 2023
We had a great experience with Issa sales person, excellent customer service and 100% satisfaction, nice personality and very easy going person excellent customer service and 100% satisfaction, nice personality and very easy going person More
by Esam Maroof
November 13, 2023
Thank you Issa for a great experience and easy process, I love my new 4Runner love my new 4Runner More
by lindakouza
November 13, 2023
This was my first experience with the dealership. Buying a car is much more difficult now than it was 10 years ago. Wow. Buying a car is much more difficult now than it was 10 years ago. Wow. More
by wellsdonna23
November 11, 2023
Yousuf was super friendly and very nice! Everything got completed really fast and we loved the SUV Everything got completed really fast and we loved the SUV More
by prajwalnimmagadda
Employees Worked With
November 10, 2023
I bought a new Toyota Rav4 for my wife. After several failed deals at other dealerships we found Suburban Toyota of Farmington Hills and bought a new Rav4. I could not be happier on how I w After several failed deals at other dealerships we found Suburban Toyota of Farmington Hills and bought a new Rav4. I could not be happier on how I was treated throughout the whole experience. Our salesman Waqas Yousuf was personable and knowledgeable with no pressure. Alex the financial manager gave us a great deal and when I walked away it was a great feeling! Thanks guys!! More
by mike.black415
November 10, 2023
Good location and easy of buying. Salesperson was knowledgeable and helped throughout. Thank you for finding us a great deal Salesperson was knowledgeable and helped throughout. Thank you for finding us a great deal More
by anum.fareed
Employees Worked With
November 09, 2023
The dealership was extremely helpful, and I can’t wait to buy another vehicle from them in the future! buy another vehicle from them in the future! More
by Madison DeBeer
November 06, 2023
Appreciate Aiyad for his patience and knowledge. Overall had a great experience in Suburban Toyota of Farmington Hills. Thanks again for Aiyad and team. Overall had a great experience in Suburban Toyota of Farmington Hills. Thanks again for Aiyad and team. More
by Gcebala
Employees Worked With
November 05, 2023
Original review: At first we were feeling as though the entire buying a used car process was running very smoothly. However within less than 24 hours of purchase we noticed a severe oversight in the full m entire buying a used car process was running very smoothly. However within less than 24 hours of purchase we noticed a severe oversight in the full maintenance/servicing that we were told was performed on our vehicle prior to purchase. We called Malik who had helped us purchase the vehicle, only to be told we would hear back by the end of the day once he had spoken to his manager. We never heard back and have since been repeatedly sent straight to voicemail. We have tried calling the dealership only to either get sent to a different voicemail or get a run around of having to go through Malik. We can’t even get through to the dealership to obtain the title that was inappropriately not provided to us upon purchase!! Honestly we have been so displeased with the service and attention to detail and could not commend buying a car from this dealership. Edit 11/1/2023: After continuing to try to get into contact with the dealership, I was finally able to reach the manager, Abdul, who helped us to resolve the issue in a timely manner. He was respectful and I could tell was attempting to improve upon my experience at this dealership. We ended up getting the initial issue taken care of and appreciate the efforts of the service team. Overall rating for experience: 3. Ultimately, the difficulty getting in touch with them once the car had been sold and repeated calls that were ignored made me feel as though this dealership is truly about the sale and not about the customer/developing loyalty. Service dept: 4 stars. During the repair process, they did leave me waiting to hear about the status of the repair for over 3 hours in their waiting room, despite knowing it was not going to be done same day. But they were very polite and they did a good job. They also set me up with a car while the vehicle was being repaired. Responsiveness/communication: 2 stars. After Abdul was able to help us with our issue we did not need to contact them anymore, but we were satisfied once we were able to actually get through to someone. We were otherwise later told that we were given incorrect information by the financing specialist, which really makes me concerned about the reliability of the information we were being given, which goes into the rating here. Malik: At the time of writing this review (over a month since buying our car from Malik) and having to go through the headache noted above, we have still not heard a single word, text, or call from Malik. Shady guy all around and would recommend buyer’s avoid him as a sales representative. More
by Jsmooth2322
