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Suburban INFINITI of Novi

Novi, MI

4.6
305 Reviews

24355 Haggerty Rd

Novi, MI

48375

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305 Reviews of Suburban INFINITI of Novi

February 16, 2015

Great Experience. I came from out of state and this was my first time at Suburban. Alessandro, my salesman, was professional, patient, and helpful in my car buying pr More

by mtnwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Alessandro Succurro
February 02, 2015

Superb Service & Experience After many years of Suburban Infiniti Leases, I can tell you the Novi Location has spoiled me with their phenomenal service. My new Lease consultant, More

by vnelson007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Renee Gleason, LJ Parker
January 30, 2015

Awesome job!!! Infiniti of Novi Rocks. What a wonderful warm experience I had. Everyone was awesome and welcoming. I give extra thanks to RENEE GLEASON who stayed on More

by cynthamancill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Renee Gleason
January 29, 2015

Excellent Service This is my second lease with Suburban Infiniti of Novi. My sales rep Renee Gleason was professional and knowledgeable about each car I was considerin More

by JGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Gleason
January 28, 2015

Great Experience This place rocks! Renee Gleason and Charles Biggs assisted me and they really listened to what I needed and they did it with class and style. My ca More

by Style
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Renee Gleason
Feb 04, 2015 -

Suburban INFINITI of Novi responded

Thank you for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear about your positive experience with us! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

January 24, 2015

Consistent, exceptional service throughout the years My family and I have been leasing from Suburban Infiniti for quite a few years and have been working with Renee for the majority of that time. Renee m More

by zeinab142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Renee Gleason
January 18, 2015

Amazing experience! Bought a used car that I found online. The dealer generally offers really convenient and considerate services, no hassles. Alessandro is super friendl More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Biggs, Alessandro Succurro
January 06, 2015

Great Dealership! I had a awesome experience at this dealership! We were treated like family there. The seller (Alessandro) was efficient and professional. They were al More

by Cjbasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sugars, Bill French, Alessandro Succurro
January 05, 2015

Great Price, Friendly People I went to this dealership looking at a specific car that I found online. We scheduled a time to go and do a test drive. When my wife and I arrived, we More

by lansingeasterlys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandro Succurro
December 01, 2014

Expect greatness and excellent service!! Renee Gleason is great! This is the 2nd car I've bought from Suburban Infiniti of Novi and wouldn't go anywhere else nor work with anyone else other More

by James56543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sugars, Charles Biggs, Renee Gleason, LJ Parker
Dec 04, 2014 -

Suburban INFINITI of Novi responded

James, thank you for the great feedback! Customer service & satisfaction is always a top priority, and we're glad that you've had a positive experience with us! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

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