Suburban INFINITI of Novi

The service, sincerity and professionalism displayed by Charles was fantastic. He was very upfront and matter of fact. His knowledge was in depth and he was always very punctual and accessible throughtout Charles was fantastic. He was very upfront and matter of fact. His knowledge was in depth and he was always very punctual and accessible throughtout the entire transaction. At no point was he ever overly assumptive or pushy. He listened to exactly what I was looking for and then delieverd beyond my expectations. It was a true pleasure working with Charles and I've now become a "lifer" with Infiniti! More

I am a no nonsense person and am very paticular on who I trust. Trust is the most important facit to any bussiness deal. I have nothing but great things to say about Charles Biggs, the most important thi trust. Trust is the most important facit to any bussiness deal. I have nothing but great things to say about Charles Biggs, the most important thing was I trusted him which for me is very difficult. I was in contact with other dealers and the financing I recieved from Suburban Infinity was by far better than what I was offered every where else I went and in fact the other dealers told me it couldnt be done this way. I had some credit challenges to overcome and they got me financing that I am very happy with. I would recommend Charles Biggs to anyone because you can trust him, the experience was great and I will be going back to them in the future. More

Charles Biggs is the reason my experience was so wonderful buying my FX35. He went beyond the call of duty many times even since I bought my car 6 months agao. He is professional and knowledgable. wonderful buying my FX35. He went beyond the call of duty many times even since I bought my car 6 months agao. He is professional and knowledgable. He even volunteered to hand deliver my winter matts because I am having trouble getting in to pick them up. You are very lucky to have him working at your dealership. More

If you are looking for a great car with 0 problems (hard to believe) this is the car and dealor ship. Charles Briggs is the Salesman Elite, he will take take of your specific needs without a doubt. I was to believe) this is the car and dealor ship. Charles Briggs is the Salesman Elite, he will take take of your specific needs without a doubt. I was very happy with his service and you will be too. Dr. Vicki Nelson, ND More

Duane is great, the manager was great, Adam was VERY helpful and all of them totally honest. Just a very friendly crew all around. Wish it was that easy every time. When you call just ask for anyone helpful and all of them totally honest. Just a very friendly crew all around. Wish it was that easy every time. When you call just ask for anyone but Casey......................... thanks guys More