Suburban INFINITI of Novi

New Q50 Overall the process at Suburban Infiniti was great! Renee took that already great experience and elevated it! If you were to do a word collage for her Overall the process at Suburban Infiniti was great! Renee took that already great experience and elevated it! If you were to do a word collage for her, you would find words like; Passion, Follow-up, Commitment, Dedication, Loyalty and Fun. Renee really made the new car buying process great for my wife and I and we both are happy to continue our relationship with Infiniti and be new long term customers of Renee. Thanks! Steve and Liz More

Friendly and Knowledgable I bought a used car through Allessandro. He knew the functions and the information about the car very well. He was able to answer all of my questions I bought a used car through Allessandro. He knew the functions and the information about the car very well. He was able to answer all of my questions to great accuracy. He made purchasing the car fairly simple. He seemed to be very honest and was very friendly throughout the entire process explaining everything as many times as asked. After decided to purchase the vehicle, we were sent to Charles Biggs, also very well informed about the vehicles that they sell and have on their lot. He made the paperwork very simple and helped us understand each step. Great dealership. One of the best I have bought a car at. More

Purchase of car The dealership and Renee were very accommodating with our crazy schedule with trying to purchase a car. We appreciate the great service Renee and her The dealership and Renee were very accommodating with our crazy schedule with trying to purchase a car. We appreciate the great service Renee and her team offered to great a beautiful car. Thank you. More

Excellent Sales Experience We recently purchased a used Infinity through Allessandro Succurro. We've never purchased an Infinity, let alone shopped at Suburban, and Allessandro We recently purchased a used Infinity through Allessandro Succurro. We've never purchased an Infinity, let alone shopped at Suburban, and Allessandro made our experience both comfortable and easy. He was careful to explain all of the vehicles features, and took special care to listen to our needs and questions, without exerting unnecessary sales pressure. Once we purchased the vehicle, Allessandro was attentive to our needs, and always returned calls and emails promptly. We will definitely ask for him when we purchase our next Infinity. More

Made the new car buying experience as painless as possible Renee, by far, has been the best sales consultant that I have had the pleasure to deal with. Completely made the new car buying experience as painle Renee, by far, has been the best sales consultant that I have had the pleasure to deal with. Completely made the new car buying experience as painless as possible. A complete professional willing to go that extra mile to ensure the satisfaction of her customer. Renee even came in on her day off when I picked up my vehicle to make sure that everything went as smoothly as possible. Thank you Renee and the entire team at Suburban Infiniti of Novi. More

awesome service It was a pleasure to deal with Renee Gleason. She was very pleasant and professional. I would definitely recommend her to my friends for their futur It was a pleasure to deal with Renee Gleason. She was very pleasant and professional. I would definitely recommend her to my friends for their future Infiniti purchases! More

Never doubt your mother! So, I have been looking for several weeks to trade in my Ford Focus for a Fusion. I had gone to SEVERAL Ford Dealers all over the area and was very di So, I have been looking for several weeks to trade in my Ford Focus for a Fusion. I had gone to SEVERAL Ford Dealers all over the area and was very disappointed in the amount they were willing to give me for my trade in and the overall experience with the salespeople. I had just about decided to give up and my mother saw a Ford Fusion at this Infinity of Novi Dealership by her house. I thought, well it won't hurt to try again and I'm so happy I did!! We had a great experience from beginning to end. I was greeted promptly by a very friendly salesperson named Jean Limage. He was very helpful, informative, answered all of our questions and if he didn't know the answer he quickly found out. He was professional, courteous, and upfront without being one of those 'pushy salespeople". They were able to give me a great deal on my focus and I love my new Fusion! I definitely recommend a visit to this dealership! Thank you Jean and everyone at Infinity of Novi for making this car buying experience very pleasant! More

Pleasure to work with! I leased my 2nd Infiniti from Vern in November 2014 and love it. Vern made sure I got the car I wanted and loved. He was great to work with. He took t I leased my 2nd Infiniti from Vern in November 2014 and love it. Vern made sure I got the car I wanted and loved. He was great to work with. He took time to show me how to operate every feature available. He is very helpful and I had a great experience with the Suburban staff. More

Purchase from Renee Gleason The lease of our new Q40 went very smooth thanks to Renee Gleason. She went above and beyond to make sure we were happy with our purchase and even dro The lease of our new Q40 went very smooth thanks to Renee Gleason. She went above and beyond to make sure we were happy with our purchase and even drove out to our home to answer any questions about the car and go over the features once again. More

Renee Gleason is an excellent salesperson. This was one of the most pleasant experiences with customer service. I will purchase another vehicle from Renee once this lease is up. Your awesome. This was one of the most pleasant experiences with customer service. I will purchase another vehicle from Renee once this lease is up. Your awesome. More