Suburban INFINITI of Novi

recall They fixed my truck for free and in an timely manner they also checked everything for free and detailed my truck inside and out. They fixed my truck for free and in an timely manner they also checked everything for free and detailed my truck inside and out. More

Very friendly and helpful staff I went to this dealership to buy a certified pre-owned car, and everyone was very friendly and helpful. They spent a good amount of time with me to ex I went to this dealership to buy a certified pre-owned car, and everyone was very friendly and helpful. They spent a good amount of time with me to explain the features of the car, go on a test drive, go over warranty options, etc. More

customer service L.J. Parker is the best service manager in the business. I'm on my 5th infinity from suburban. many thanks to Bill French, leased me all 5. always go L.J. Parker is the best service manager in the business. I'm on my 5th infinity from suburban. many thanks to Bill French, leased me all 5. always goes the extra mile for me. L.J. parker makes service so easy and pleasant. More

Positive Experience After some uncertainty about my next car, I was fortunate to work with Jean Limage at Infiniti of Novi. Jean asked the right questions, answered my q After some uncertainty about my next car, I was fortunate to work with Jean Limage at Infiniti of Novi. Jean asked the right questions, answered my questions, and helped guide me to my new 2016 Infiniti Q50. Jean made what could have been a daunting experience an exceptionally positive one. It was a pleasure working with Jean and his colleagues at Novi Infiniti. I highly recommend Mr. Limage and his team to anyone considering an Infiniti. Thank You Jean! More

Awesome My experience with my sale mans Kyle was nothing short of amazing. I was made to feel so comfortable and loved my vehicle purchase. The customer servi My experience with my sale mans Kyle was nothing short of amazing. I was made to feel so comfortable and loved my vehicle purchase. The customer service was awesome and can't wait to pick up my vehicle Monday. More

Renee went above and beyond to win our business My son is very happy with the purchase. Renee kept in touch after the purchase of a new vehicle and when my son turned 16 she called us first when sh My son is very happy with the purchase. Renee kept in touch after the purchase of a new vehicle and when my son turned 16 she called us first when she received a good trade in vehicle that met our requirements. More

Great Experience at Suburban Infiniti of Novi! I had an excellent experience at Suburban Infiniti of Novi. From my first visit, to the day I picked up my QX60 Vern Mitchell provided me with great I had an excellent experience at Suburban Infiniti of Novi. From my first visit, to the day I picked up my QX60 Vern Mitchell provided me with great customer service. He was extremely informative and helpful, and seemed most concerned that I was happy and well taken care of in every respect. I love my new car, but Vern's customer service was definitely a factor in deciding to lease this vehicle. I have full confidence that Vern and Suburban Infiniti will take good care of me during the term of my lease. Based on my experience, I would highly recommend Vern and Suburban Infiniti of Novi. More

Excellent Saleswoman Renee is the best auto sales person that I have ever dealt with. Her customer service and excellence is superior and unforgettable. I highly recomme Renee is the best auto sales person that I have ever dealt with. Her customer service and excellence is superior and unforgettable. I highly recommend her for buying a new infinity. You will not regret it. More

Great experience at Suburban Infiniti I purchased a QX60, and am very pleased with both the vehicle and the purchase process. I worked with Michael Cheaito, and found him to be very knowle I purchased a QX60, and am very pleased with both the vehicle and the purchase process. I worked with Michael Cheaito, and found him to be very knowledgable and easy to work with. We looked at several vehicles before settling on the one I ultimately chose to purchase. He went out of his way to have the vehicle pulled in to the service area so my wife and kids could look at the vehicle without having to be in the busy parking lot. I will definitely purchase again from Michael and Suburban Infiniti. More

I don't usually lease a car on my first day out, but.. My wife and I had an exceptional experience at Suburban Infiniti of Novi. Renee, was extremely helpful, knowledgeable, personable....but most importan My wife and I had an exceptional experience at Suburban Infiniti of Novi. Renee, was extremely helpful, knowledgeable, personable....but most importantly, she was not pushy. We had our 7 & 9 year old boys with us, which at other dealerships seems to annoy people, not here, Renee got them comfortable with waters and found Sponge Bob on TV. Then they had fun "driving" all of the cars. She made the experience very easy. Paul & Charles were also great and helpful. My wife loves her new QX60 and we would tell anyone looking for a new luxury car to go see Renee at Suburban Infiniti....thanks Renee. More