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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,969 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,969 reviews
June 01, 2021
No issues - Adam did his job well. We find the Escape to be exactly what we expected: useful, practical, reasonably comfortable and easy to maneuver. We would buy another vehicle from Adam and Suburban Ford be exactly what we expected: useful, practical, reasonably comfortable and easy to maneuver. We would buy another vehicle from Adam and Suburban Ford in the future. More
by Pjolliffe1961
Employees Worked With
Adam Weinkauf
May 30, 2021
Mike Brown was a great sales expert getting me in a new F150. Will definitely be going back to him, and a first time Ford buyer. Great experience all around. Nice guy. F150. Will definitely be going back to him, and a first time Ford buyer. Great experience all around. Nice guy. More
by Kkoshko
Employees Worked With
Michael Brown
May 30, 2021
We were looking for a Flex ...this one came up and it fit needs, getting in touch with Brian and working with the staff, went very well ! All happy with the outcome, the car is perfect ... process easy.. a needs, getting in touch with Brian and working with the staff, went very well ! All happy with the outcome, the car is perfect ... process easy.. and my husband is a retired Ford Credit employee, so we thank them ...LR More
by Rau882
Employees Worked With
Brian Lagodna
May 27, 2021
Everyone from John to the payment manager and the finance manager were so wonderful and so helpful. As a new car buyer for the first time, John answered every question I had and more. I could tell he's since manager were so wonderful and so helpful. As a new car buyer for the first time, John answered every question I had and more. I could tell he's sincere and honest helping me as a customer. More
by Shank312
Employees Worked With
Pam, John Halsey
May 27, 2021
Excellent experience across the board -- friendly people, reasonable pricing, constant and clear communication throughout the process. London knows her stuff and was enjoyable to work with -- professional, k reasonable pricing, constant and clear communication throughout the process. London knows her stuff and was enjoyable to work with -- professional, knowledgeable, and thorough. More
by Walt H
Employees Worked With
London Jacobs
May 27, 2021
Vito and Matt were great to work with! Went that extra mile and stole me away from another Ford dealer. Thank you Vito and Matt. mile and stole me away from another Ford dealer. Thank you Vito and Matt. More
by 1beachmama
Employees Worked With
Other Employees :
Kevin Miller, John Halsey, Bryan Stier, Matthew Guerra, MATTHEW KARAM
May 26, 2021
Overpriced for an escape from chip shortage last car was an edge and more bang for my buck. But other than that everything was fine. an edge and more bang for my buck. But other than that everything was fine. More
by Alex P
May 25, 2021
Very friendly, feels like cutting a deal with a friend rather than just throwing away your money. Super professional and easy to work with. I will be recommending to everyone I know. rather than just throwing away your money. Super professional and easy to work with. I will be recommending to everyone I know. More
by Joshua
Employees Worked With
Brian Lagodna, Marcus Martin, London Jacobs
