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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,030 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,030 reviews

May 01, 2016

Fantastic experience leasing a new truck I saw an ad online about special pricing on a Ford truck. My girlfriend and I decided to take a ride out to Suburban Ford to see what is out there. More

by Amodlinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Curtiss, Sarah Long
May 03, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for your feedback and continued business! We are so happy to hear that your experience with Dave and Sarah was nothing but great. We strive to have the best customer service and we are pleased with the fact that they provided that to you and your girlfriend. We hope you love your new truck and we can't wait to work with you again!

April 28, 2016

AWESOMELY FANTASTIC SALES EXPERIENCE John Halsey was the absolute best salesman ever. He was kind polite. He did not stalk my life like most salesman. He called me when he said he woul More

by Trina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halsey
May 03, 2016 -

Suburban Ford of Sterling Heights responded

Trina, thank you for your incredible feedback! You have no idea how good it is to hear that John could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again soon, and enjoy your new 2012 GMC Terrain!

April 27, 2016

"As you wish" I have followed my salesman from Causley to here. Even though he no longer is in the selling function, he gets me sales person that fills the requirem More

by Wyvern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Shama, Gary Arnold
Apr 29, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

April 27, 2016

Buying a Used 09 Ford Focus Pretty great at what he does, everything was processed the same day within a good hour and a half! I would definitely recommend him for future service More

by Amir0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Apr 29, 2016 -

Suburban Ford of Sterling Heights responded

Amir, we are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

April 27, 2016

Fantastic experience overall John was a wonderful and competent salesman. I bought a 2012 Equinox, and he facilitated the sale flawlessly. He was kind, polite and knowledgable. Su More

by Ohartlein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Apr 29, 2016 -

Suburban Ford of Sterling Heights responded

Thank you for your feedback! It is great to hear that John could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again soon, and enjoy your 2012 Equinox!

April 27, 2016

2009 Mustang Bought a 2009 Mustang from John. He was very courteous to work with and took plenty of time to answer my questions. John didn't just sell me a car, he More

by Tony J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Halsey
Apr 29, 2016 -

Suburban Ford of Sterling Heights responded

Tony, thank you for your feedback! We are happy to hear that John could find you the exact vehicle you were looking for and could provide you with great customer service! We hope you are enjoying your 2009 Mustang and we look forward to working with you again!

April 26, 2016

Great experience. I saw a vehicle I liked through another website and inquired about it. Within 24 hours Brad contacted me about the vehicle. I was having some issue More

by heatckerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Matyunas
Apr 27, 2016 -

Suburban Ford of Sterling Heights responded

We always appreciate positive feedback and we are happy to hear Brad met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

April 26, 2016

great service Was very helpful didnt pressure us into getting a vehicle and the service was great would highly recommend even the finance department was very helpfu More

by pyang0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Molter
Apr 27, 2016 -

Suburban Ford of Sterling Heights responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

April 24, 2016

Terry Lange is the best Sales Consultant ever! My Husband and I purchased a used Truck on Saturday April 23, 2016. We were completely impressed with Terry Lange. I will recommend him to everyone I More

by elizabethkuczynski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Lange
Apr 27, 2016 -

Suburban Ford of Sterling Heights responded

Elizabeth, thank you for your incredible feedback! It is great to hear that Terry could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you and your husband again soon, and enjoy your truck!

April 23, 2016

Extremely helpful, not pushy, friendly, honest, The best people in the world who will go out of their way to help in every way to get you into the vehicle that you're looking for. Truly the used car More

by Gregory Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Osen, Mario Stellino, Brian Lagodna
Apr 27, 2016 -

Suburban Ford of Sterling Heights responded

Gregory, thank you for your incredible feedback! We love hearing from satisfied customers such as yourself and we hope to provide you with great customer service for many more years!

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