Subaru of Puyallup
Puyallup, WA
By Type
641 Reviews of Subaru of Puyallup
Review for Andrew Wheeler We had a great experience with the dealership! Approachable staff and customer-friendly environment. Dealers were great to work with, elaborated and f We had a great experience with the dealership! Approachable staff and customer-friendly environment. Dealers were great to work with, elaborated and fully explain car-buying procces. We worked with Andrew Wheeler, Sales & Leasing Consultant of Subaru of Puyallup, cool dude! More
Helmut is amazing! Walked in and Helmut was absolutely wonderful! So kind and helpful and answered any questions that I had. It was a great experience and I'd come back Walked in and Helmut was absolutely wonderful! So kind and helpful and answered any questions that I had. It was a great experience and I'd come back to him any day! 100% amazing! More
2017 WRX My Wife and I were recently in the market for a new vehicle. We had our choices narrowed down between the 2017 WRX and the Ford ST. After much researc My Wife and I were recently in the market for a new vehicle. We had our choices narrowed down between the 2017 WRX and the Ford ST. After much research and since we both owned Subarus in the past we went with the WRX. This is where things got interesting, after contacting a few dealerships close to our home in Seattle we were quite disappointed. All the places has their WRX's at well over the msrp pricing. Now we both knew that a Subaru wasn't going to be cheap and we won't be able to get a significant discounts which Fords offer, because Subaru does hold its value really well and the build quality is top notch plus many other reasons why you won't find deep discounts on new Subaru's. However the dealership we did contact with pricing questions(which my wife used in the past) did not even respond. The others had such a huge mark up that we were almost discouraged to buy a car. That's when I came across Subaru of Puyallup. I contacted their online sales team via email and Judi got back to me promptly asking us what our needs are. I had a chance to talk with her via phone regarding pricing and my experience with other dealers having such a big mark up on vehicles at which point she really took the time to explain why others might mark up the msrp. She never "bad mouthed" the competition but focused our needs and found a WRX at a price I was surprised to see. We came down from Seattle to test drive the car she found for us at which point Dima was there to test drive with us and provide us with all the information about the car. He took his time on the test drive, was very knowledgeable about the vehicle and we never felt pressured to buy or make a decision. We knew what we wanted and the car we test drove was the one. We ended up buying the WRX we test driven that day and the process was a breeze. No "up selling" of useless features and services. There were no surprises about the final cost. I would highly recommend you check these guys out, definitely compare prices so you're making a calculated decision on a major purchase but in my case I know for a fact I got a great deal on my car. We ended up getting the 2017 WRX Premium at a little below msrp with 4 actually great options installed at the factory. If your new to the Subaru brand please understand that they will cost a little more, the ST is a good car and Ford will discount a huge chunk off of the msrp to move its inventory but it's not Subaru and you do get what you pay for. Also found in my research that Subaru pricing is a little more tightly controlled by the factory itself and the dealer isn't provided with huge incentives like Ford dealerships so they are not making nearly as much money off of new car sales like Ford dealerships. More
I bought the car Worked with Helmut Immig to purchase my 2016 wrx STI. He was eager and willing to help and included additional accessories into the deal. I traded m Worked with Helmut Immig to purchase my 2016 wrx STI. He was eager and willing to help and included additional accessories into the deal. I traded my 2002 vw jetta and he was able to help me get the value up. More
stress free all the way Truly stress free experience in puyallup! We came from Tacoma subaru and puyallup was more honest and upfront throughout the whole process. Work with Truly stress free experience in puyallup! We came from Tacoma subaru and puyallup was more honest and upfront throughout the whole process. Work with Andrew when you come in! More
Very thorough, patient and professional sales and service On March 31st we visited Subaru of Puyallup. We were fortunate to connect with Kimberlee Cade as our sales person. She was very thorough in her approa On March 31st we visited Subaru of Puyallup. We were fortunate to connect with Kimberlee Cade as our sales person. She was very thorough in her approach. we were interested in both the Forester and the Outback. The depth and breadth of her understanding of the various features across the models was extremely helpful. Often times she anticipated our questions. She was very patient and respectful of our approach consequently it was a very positive experience. One that we would not hesitate to repeat. More
Bought a WRX I had a wonderful experience at Subaru of Puyallup. Andrew Wheeler helped me get what I wanted stress free and with no pressure! I would strongly reco I had a wonderful experience at Subaru of Puyallup. Andrew Wheeler helped me get what I wanted stress free and with no pressure! I would strongly recomend Subaru of Puyallup every time! More
Very Satisfied After visiting two other dealerships we bought from Harnish Subaru, because Kirk was very knowledgably about all facets of the Outback. During the te After visiting two other dealerships we bought from Harnish Subaru, because Kirk was very knowledgably about all facets of the Outback. During the test drive all of the features of the car where high lighted. The negotiations and purchase of the car was a relaxed and pleasant experience. More
Great Customer Service, Truly Stress free purchase! Our salesman, Andrew Wheeler was fantastic! He was super easy to talk to, he listened to what we were saying, and answered my wife’s questions. There Our salesman, Andrew Wheeler was fantastic! He was super easy to talk to, he listened to what we were saying, and answered my wife’s questions. There was absolutely no pressure. Not once did he try to push us into buying right then and there. He was completely open throughout our entire purchasing process. When it came time for ballpark numbers, Andrew gave us basic numbers without running our credit (which was awesome). The credit check form was sitting right in front of us, I went to fill it out, and he said “Oh, that’s the form to run your credit, you don’t have to fill it out unless you want me to go ahead and run it.” Andrew was a refreshing change from all the other salesman from the other dealerships we went to. We liked him enough to buy two brand new cars. The cars were great too! More
Amazing experience, Amazing Kimberlee Cade We LOVE Subaru of Puyallup. We have purchased our 3rd Subaru from them and each experience is better and better. Our regular salesperson retired, so w We LOVE Subaru of Puyallup. We have purchased our 3rd Subaru from them and each experience is better and better. Our regular salesperson retired, so we were introduced to Kimberlee Cade. She is amazing, knowledgeable and will do what it takes to make you happy. She went out of her way to provide us what we wanted. We walked in, knowing we needed to look at a new Forester, Kimberlee showed us options and carefully figured out what we wanted, when we didn't even know ourselves! She patiently explained the nuanced differences between the models and when we decided, of course there weren't any in stock. She found one that was already on it's way, with everything we wanted, including the perfect color! Kimberlee kept us updated on it's arrival and lo-and-behold we were the proud owners of a 2017 Subaru Forester Limited in no time! We will always go to Subaru of Puyallup and Kimberlee is our Sales Consultant forever... More