Subaru of Puyallup

Jerry and Wade are great This is truly stress free. Not once did I feel like I was just another customer. I actually felt important and felt like I was wanted there to buy a c This is truly stress free. Not once did I feel like I was just another customer. I actually felt important and felt like I was wanted there to buy a car. I got there for my 530PM appointment with Jerry and he was ON TIME!! That already was a great start to this experience. My mom had worked with Jerry a while back to buy a Crosstrek and had a great experience but we have two very different personalities. I am one to always have to make my own opinions. The fact that he was on time and ready for me at 530 PM really meant a lot to me. I had worked all day and the last thing I wanted to do was sit around and wait for him. I told Jerry my wants and needs and he listened and remembered and even made some suggestions to help me pick the right car and color for me. He was caring and easy to work with. I am so happy with my purchase yesterday and I plan on making sure if people are on the marker for a Subaru to go see Jerry. I have to give Wade in Finance a shout out as well. WHAT A NICE GUY!!! He really cares about his customers and truly finds the best deal and route for you as an individual person. I feel like I made friends yesterday and not just became another deal in books. More

Go there. Awesome dealer service. Dima treated me with respect. The Manager (Ryan) dealt me a solid and fair deal. Matt (the Finance Manager) was organized and Awesome dealer service. Dima treated me with respect. The Manager (Ryan) dealt me a solid and fair deal. Matt (the Finance Manager) was organized and efficient. We have purchased 3 vehicles from this dealership and at all times was very happy with my treatment and service. They are true to their values and mission statement. Go there and give them a chance to become your friend. A happy customer, JM More

Great new car purchase This was my first new car purchase, and I would definitely do it again at this dealership! I was skeptical of the "stress free" component, but it real This was my first new car purchase, and I would definitely do it again at this dealership! I was skeptical of the "stress free" component, but it really was from start to finish. Dima was fantastic to work with! He was relaxed, let me see all the options for the Outback I was looking at, relayed what he liked about his own Outback (as well as his wife - helpful to have the female perspective as well,) and made the test drive feel carefree and easy. After buying the car he showed me how to work all the buttons inside and helped me get my bluetooth set up. He even put on my license plate when it was ready. We traded in my husband's car at the same time, and we both felt that we were given a fair price for each car. The negotiation was much easier than at other dealerships and they even came down on price from what other dealerships in the area were offering for the exact same car. The final financing step was straight forward and we didn't constantly have to turn down extra services and options. The dealership itself is great as well. There are multiple places to lounge, free coffee, tea, and water, chocolate chip cookies, sandwiches, and fruit. They have dog treats too! All the staff are friendly and eager to help if you have questions. There's even a massage room for when your car gets an oil change or any type of service. My car had a tiny door ding in it and the service department got it in and out the same day, and I got my free massage! Subaru is great already, but they do these little things very well, and if you're looking for someone who's knowledgeable and easy to work with, make sure to ask for Dima! More

Great sales people fair pricing I purchased a new Subaru Outback and received a good deal. They also paid off my awful lease early saving me money. Super grateful to Harnish Subaru a I purchased a new Subaru Outback and received a good deal. They also paid off my awful lease early saving me money. Super grateful to Harnish Subaru and Brian Fuller. More

Great I had a GREAT experience here Helmut in sales was great and understood what I wanted for me and my furbaby. I went in looking at pre-owned vehicles an I had a GREAT experience here Helmut in sales was great and understood what I wanted for me and my furbaby. I went in looking at pre-owned vehicles and walked away with a 2018 Corsstrek at a great price! Kim in financing was fantastic as well! Even though my financing fell through at one place she took time and found the another place really fast that gave me the same % rate! More

Great Car Buying Experience Had a great experience at Subaru of Puyallup. After having a frustrating experience at a Subaru dealership north of Seattle we drove down to Puyallup. Had a great experience at Subaru of Puyallup. After having a frustrating experience at a Subaru dealership north of Seattle we drove down to Puyallup. It was a night and day experience. Dima the sales person was extremely knowledgeable and straight forward. We let him know that we wanted an Outback, what features we wanted including color and what price we were willing to pay. He gave us a great deal right away without haggling over the price. We also had our 2 year old son with us and Dima and the whole staff was extremely accommodating. We will for sure be shopping here again next time we need a car. More

First time Subaru buyer As first time Subaru owners, we went through internet sales and Helmut Immig and Dima. They were great, and so was the stress free price. We love ou As first time Subaru owners, we went through internet sales and Helmut Immig and Dima. They were great, and so was the stress free price. We love our new 2018 Subaru Forrester. More