Subaru of Puyallup

I love Subaru of Puyallup Staff are very helpful and they have excellent customer service. They’re are so patience with us when showing a vehicle and the finance agent work wit Staff are very helpful and they have excellent customer service. They’re are so patience with us when showing a vehicle and the finance agent work with us with our budget, since it’s been our first time buying a vehicle after 16 years (lol). More

Perfect! As we got out of our car may husband said that if we were approached by a pushy salesman we would leave. When the salesman came out to greet us shortl As we got out of our car may husband said that if we were approached by a pushy salesman we would leave. When the salesman came out to greet us shortly after, he was everything but pushy. He showed us cars that we were interested in, listened to what we wanted, and helped us find a car that exceeded our expectations while still fitting our budget. We will definitely deal with Subaru of Puyallup and Brian Fuller again! More

Amazing leasing experience! We heard about Subaru's lease deals from another dealership (which will remain nameless) and didn't have a great feel about them, so I contacted Subar We heard about Subaru's lease deals from another dealership (which will remain nameless) and didn't have a great feel about them, so I contacted Subaru of Puyallup via email. Within two hours I had a lease quote for two different trim levels so that we could easily decide on what to get. Jordyn was very patient with us, making several changes until the lease deal was just right. We came in for a test drive with Dima. Very nice guy and never pressured us to buy immediately or add anything that we didn't want. Completely new dealership experience for me. We filled out the online finance application, got approved and then came in to pick up our new Outback. Kym helped us with the paperwork and we were driving out of there in less than an hour. Took the Outback in to get a couple of accessories installed and the experience was very good as well. Only one small issue, the cargo cover was installed upside down, but I took it back and it was fixed in minutes. Our experience was so good that we leased a SECOND Outback the next weekend. Not quite as smooth as the first one (I should have done a second finance application online, so we had to wait on pickup day for Matt to run our credit again).We had an appointment with Dima but he was helping another client, and the car wasn't quite ready for us, but Austin stepped in and we could see him running around getting everything ready. Lots of hustle and we still got out of there in less than two hours. Another service visit with Anthony to get the same accessories installed on the second Outback. Everything was perfect this time, plus they served chocolate chip cookies fresh from the oven. This dealership has my business for life. More

Truly Stress Free The perfect amount of attention! We felt free to browse, and Andrew was terrific when we needed more detail in order to make our selection. His vehicl The perfect amount of attention! We felt free to browse, and Andrew was terrific when we needed more detail in order to make our selection. His vehicle knowledge was impressive too. We came in pre-approved, but Wade and the finance team beat the pre-approved rate and saved us some money. Definitely a Stress Free experience! More

Amazing! Amazing customer service and stress-free atmosphere. The team went above and beyond my expectations every step of the way. Shout out to LeShung, Dave Amazing customer service and stress-free atmosphere. The team went above and beyond my expectations every step of the way. Shout out to LeShung, Dave Womack, and Kym for making this a fantastic buying experience. More

Changed our minds about buying from a dealer. My husband and I had been car shopping for several months and found a car online at Subaru of Puyallup. We live about a five hour drive away in Centra My husband and I had been car shopping for several months and found a car online at Subaru of Puyallup. We live about a five hour drive away in Central Oregon, but had read good things about this dealership. We drove up to look at the vehicle and it was as described in the online listing. From the moment we stepped onto the lot until we drove the car away, we were treated completely professionally. This is a straight-up run business that sells cars at a fair value. Our salesperson was Dima and he was great. He was knowledgeable about the vehicle, patient with my multitude of questions and exceptionally articulate. I can't say enough good things about him. The negotiation process was calm, fair and we ended up with a great fair market rate on a great vehicle. And, although we had been pre-qualified at a fairly good rate, they were able to beat the rate and save us some money. This is a family run business and it shows. Thank you Dima, you and your team changed our minds about buying from a dealership. More

Comfortable stress free atmosphere Absolutely amazing dealership. Blaine was so so helpful and really went out of his way to continue pursuing our dream car with us. He didn’t give up u Absolutely amazing dealership. Blaine was so so helpful and really went out of his way to continue pursuing our dream car with us. He didn’t give up until we drove off the lot in our car. He went above and beyond to make us feel comfortable and taken care of. We will never go anywhere else for our car buying needs! More

Pleasant experience. Received my pricing through the internet. They're advertising of a stress-free experience was right on. Wouldn't hesitate to purchase their again. Received my pricing through the internet. They're advertising of a stress-free experience was right on. Wouldn't hesitate to purchase their again. More

Car for my wife Kirk Schroll assisted my wife and I in getting our first subaru and he was super friendly. He kept us company for 5 hours and was willing to go out of Kirk Schroll assisted my wife and I in getting our first subaru and he was super friendly. He kept us company for 5 hours and was willing to go out of his way to find us what we want. More

Best experience ever I have been on the hunt for a vehicle since November. Back in January I found one that I fell in love with but ended up having major transmission issu I have been on the hunt for a vehicle since November. Back in January I found one that I fell in love with but ended up having major transmission issues, I was told over and over and over again by dealerships that I don’t qualify for anything “nice” because of my credit. After my car incident in January i was feeling extremely discouraged and wanted to give up looking. A girlfriend of mine told me to try Subaru and so I did! The staff helped me immediately, I spoke with Ryan Watson a few times to make sure I’d be able to get a vehicle and he felt strongly confident that he could get me into something! The car I originally wanted sold but they got a 2010 Hyundai Tucson in that looked perfect for me and my kids. I let Subaru know I had my eye on it and went in that following Saturday! I was greeted by Austin embody who was the sweetest car salesman I have EVER met! He made it a comfortable and enjoyable experience he was extremely knowledgeable, knew exactly my situation and told me if I ended up not liking the Hyundai he’d help me find something like it! Luckily the car was as amazing as I thought it was! I ended up purchasing it and am just beyond in love with the experience I had! Subaru of Puyallup literally is one of the best car dealerships I’ve gone to in the last six months and I am so glad I decided to see if I’d qualify for a car! More