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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,788 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,788 reviews

January 13, 2025

My experience was amazing and everything was clear. Dayton was very helpful regarding my options and he explained everything about the car that I purchased he is very patient. The financial office and More

by ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deyton Gidcumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Five Star Subaru of Grapevine responded

ALI, Your satisfaction is our top priority at Five Star Subaru, and we strive to provide every customer with a clear, transparent, and enjoyable car-buying experience. We are grateful for your positive feedback regarding Deyton and Scott. Don't hesitate to reach out to 817-438-1700 for advice about your new car. Congratulations! Thank you, David Cheney, General Sales Manager

January 13, 2025

The best service experience ever! !! They truly give you a 5 Star service. Other dealers only talk about it, Five Star Subaru delivers it. They were chosen as the Retailer of The Year More

by Thoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Thoo, for taking the time to rate your service experience at Five Star Subaru. We appreciate your recognition and encourage you to call our advisors and techs with questions at 817-438-1700. We are here to share our knowledge and expertise whenever you need it. Take care, Jakob Ritter, Service Director

January 11, 2025

The buying experience was great. Everyone is so friendly and helpful. The facilities are very nice. Love Subaru. More

by RLBSTL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Thank you, RLBSTL1, for shopping at Five Star Subaru! We want to make certain you love your car for years. Stop by or call 817-438-1700 for our advice or expertise. Congratulations! Best regards, David Cheney, General Sales Manager

January 11, 2025

Great staff quick and efficient process. Darrin was great and took great care of me. More

by NEVSIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

NEVSIN, We are so excited you are driving a new car from Five Star Subaru! Contact your sales team at 817-438-1700 to revisit the features on your Subaru. Our goal is to make this your best driving experience. Congratulations! Take care, David Cheney, General Sales Manager

January 10, 2025

My experience could not have been better. I am not sure anything could have been improved. I'm happy! More

by GIVINGHOPE51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

GIVINGHOPE51, We value your business and appreciate you choosing Five Star Subaru. Harrison, Derek, and I welcome your Subaru questions at 817-438-1700. We are excited to help you enjoy your new car. Thank you, David Cheney, General Sales Manager

January 10, 2025

Trustworthy reputable dealership. Professional and courteous salespeople. Would definitely recommend for a great carbuying experience.. More

by MACHALA.TIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Thank you, MACHALA.TIM, so much for your kind words and positive review! We are thrilled to hear that you had a positive car-buying experience at Five Star Subaru. We strive to provide all our customers with a professional visit, and we welcome your Subaru questions at 817-438-1700. Congratulations! Take care, David Cheney, General Sales Manager

January 10, 2025

Great people to work with! ! Bill has always been personable and friendly. Always follows up to make sure everything is all right. More

by JWKING04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, JWKING04, on your new car from Five Star Subaru. Bill is dedicated to our customers, so please don't hesitate to reach him at 817-438-1700. We want to make certain you totally enjoy your new Subaru. Thank you for your business and review, David Cheney, General Sales Manager

January 09, 2025

Our salesman “Chief” James Inim was awesome. So sweet and went above and beyond to make our experience of buying our son’s first car exciting! More

by haleymorris81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Five Star Subaru of Grapevine responded

Congratulations on your car purchase at Five Star Subaru, haleymorris81. Chief and our team welcome you to stop by or call 817-438-1700 to review the features on your vehicle. We want to make certain you fully enjoy your ride. Thank you for your business and feedback. Take care, David Cheney, General Sales Manager

January 08, 2025

Great experience, Shannon was quick, easy and kind with any questions I had or information she shared and was never pushy. Loved it! More

by Zoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Five Star Subaru of Grapevine responded

Zoey, Thank you so much for your kind words! We're thrilled to hear that Shannon provided you with such a positive experience. We'll be sure to share your feedback with her. Should you have questions about your new car, please call 817-438-1700 We appreciate your business and look forward to seeing you again. Congratulations! Best regards, David Cheney, General Sales Manager

January 07, 2025

Matt was my advisor! He explained every detail of the repairs, was proactive and friendly. Since I bought my car in this dealership, I have never had any bad experience! More

by SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Five Star Subaru of Grapevine responded

SA, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with Matthew in our service department. We strive to provide excellent service to all our Five Star Subaru customers. We appreciate your business and look forward to hearing from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

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