Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
3,875 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,875 reviews
February 21, 2025
David Hendricks took good care of me on the sales floor. The experience in the finance department with Corbin Beck was equally pleasant and professional. There were a couple of minor hiccups during the purc The experience in the finance department with Corbin Beck was equally pleasant and professional. There were a couple of minor hiccups during the purchase that were resolved quickly the next day. Both people mentioned above as well as manager Tony Hooman followed up with me to ensure I was taken care of. Customer service is definitely top priority at this dealership! More
by FUZZYDOGS6
Verified Customer
February 21, 2025
Great experience from start to finish. Highly recommend giving Five Star Subaru a chance to earn your business. Highly recommend giving Five Star Subaru a chance to earn your business. More
by Tim L
February 20, 2025
Bill took good care of me,like the free lifetime car wash and the waiting room with coffee and snacks. and the waiting room with coffee and snacks. More
by DENNIS.HEWITT64
February 19, 2025
Organized, efficient, customer focused! ! I love my vehicle and every experience I have had with sales and service! ! I love my vehicle and every experience I have had with sales and service! More
by degeleedy
Employees Worked With
February 19, 2025
The Service department has always been very responsive to my needs and performed work within the time promised which is usually very quickly. my needs and performed work within the time promised which is usually very quickly. More
by Pam
Employees Worked With
February 18, 2025
This dealership has been great and great customer service every time I go in I get five stars service. every time I go in I get five stars service. More
by Racer x
Employees Worked With
February 18, 2025
I may have met the other gentlemen, but do not remember them helping me. Chief was great. Would recommend him to anyone. them helping me. Chief was great. Would recommend him to anyone. More
by JODISLABAUGH
Employees Worked With
February 17, 2025
Our 1st time of ever having purchased maintence warranty and we have really been amazed at how easy they do the servicing and how nice everybody is . and we have really been amazed at how easy they do the servicing and how nice everybody is . More
by mariaolivosalinas1945
Employees Worked With
Kyle
February 17, 2025
Casey was extremely helpful and patience throughout my used car shopping. I looked at numerous vehicles and she was never trying to force a sale like so many other dealers attempt to do. She was understan used car shopping. I looked at numerous vehicles and she was never trying to force a sale like so many other dealers attempt to do. She was understanding and encouraging that I take time to consider if the vehicle was the right fit. Over 1 month of shopping at Five Star Subaru, she was consistently there for me when I needed it and eventually helped me get into the vehicle I was looking for. It was refreshing working with Casey, as she was always friendly, patient, and considerate of what I was looking for. She did not mind if I took time to consider a deal, never pushing me to sign when I didn't want to. Been to many dealerships and worked with many salespeople and Casey and Five Star Subaru were by far the best shopping experience I've had. More
by Nathan
