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Subaru of Dayton
Dayton, OH
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119 Reviews of Subaru of Dayton
Easiest Experience - Great Price After searching in the Cincinnati area for a used White Subaru Outback Limited, the internet lead me to Subaru of Dayton. It's only an hour away, so After searching in the Cincinnati area for a used White Subaru Outback Limited, the internet lead me to Subaru of Dayton. It's only an hour away, so not a big deal. I inquired on the price on a Monday and bought it on Tuesday. Adam was able to beat the best price on a comparable vehicle with minimal back-and-forth...actually NO back-and-forth. We had a written offer and he beat it. My new Outback is in impeccable condition and drives like a dream. Ask for Adam...tell him Michelle sent you! More
Will Not Send Tax Check I live in Indiana and the Dayton dealership is the closest Subaru dealer to me. I am trying to buy the car but they will not complete their responsibi I live in Indiana and the Dayton dealership is the closest Subaru dealer to me. I am trying to buy the car but they will not complete their responsibility to complete the sale as of 5/30/18. I took possession of the car on 4-20-18. I paid a considerable sum down and burrowed the rest as they were offering 0% to qualified buyers. I was instructed that the dealer had to collect the Indiana sales tax which was tacked on to the amount I was burrowing on the car. When the paperwork was processed, I would receive a copy of the Ohio title and a check for the Indiana sales tax they had collected. I know this sounds really weird but that is what I was told they were required to do. When I received the copy of the Ohio title to take to the Indiana BMV, there was no check.That was over 2 weeks ago. I called them and was promised they would send me the check right away. I waited another week but no check arrived. I called them again and explained that I want that money to get my plates, They again said they would send a check via overnite mail but again no check has arrived. I don't know what is wrong with these people but there really is something bad wrong. Stay away from this dealer. I am taking the car back this weekend to try to find out why they have not sent the check. I am to the point I do not want the car anymore. More
Good Experience Went here for oil change and tire rotation.I purchased the new vehicle here in January 2015. I have had mostly good experiences with service here. The Went here for oil change and tire rotation.I purchased the new vehicle here in January 2015. I have had mostly good experiences with service here. The last time I went to have an oil change and tire rotation they did not rotate the tires. I caught it before I left the dealership. They rotated the tires and gave me a $25 gift card for the next time. This time they changed the oil and rotated the tires but they showed me that all four tires are wearing on the inside. They said the car needed an alignment and new tires. They gave me a print out of the cost for replacement tires and the alignment but did not put any pressure on me to have it done there. When I checked out from this appointment I was told that they would not charge me for the tire rotation since the tires were in such bad shape. Overall I am pleased with the service I have received there. More
Best customer experience ever. Very pet friendly. Danny( our pit mix) always gets biscuits and toys.The repairs are done right the first time. We have never had to come back for sam Very pet friendly. Danny( our pit mix) always gets biscuits and toys.The repairs are done right the first time. We have never had to come back for same problem. Service people know their stuff. All staff at Dayton Subaru are friendly and helpful. Love our Subaru!! Brad is Danny's best buddy at our Subaru dealer. More
Friendly people! We were very happy with the entire buying experience at Subaru of Dayton. All the guys were easy to deal with and knowledgeable too. We like the "no p We were very happy with the entire buying experience at Subaru of Dayton. All the guys were easy to deal with and knowledgeable too. We like the "no pressure" attitude everyone had. They even shuttled us from the airport to the dealership. Happy first time Subaru owners! ! ! More
First service appointment on my new 2017 Subaru Outback Easily scheduled my appointment using "MySubaru" app. I was checked in and in the waiting room in no time enjoying coffee and reading my Kindle. Les Easily scheduled my appointment using "MySubaru" app. I was checked in and in the waiting room in no time enjoying coffee and reading my Kindle. Less than an hour passed before I was given my freshly washed car back with an oil change, lube and filter change, plus a multi-point inspection and a tire rotation. Good to go! Nice, friendly service staff. They know what they're doing and I look forward to continuing the service relationship with them. And I love my Subaru! More
Service department has done a good job servicing my Outback. Have used this service department for many years and they have exhibited knowledge and perform timely service. Appreciate their honesty regarding issu Have used this service department for many years and they have exhibited knowledge and perform timely service. Appreciate their honesty regarding issues with car and whether they pose a safety hazard as opposed to waiting. More
Miamisburg Centerville Subaru I LOVE my 2016 Forester Subaru and have been very pleased with the service I've received at this facility. I appreciate their professionalism as well I LOVE my 2016 Forester Subaru and have been very pleased with the service I've received at this facility. I appreciate their professionalism as well as friendliness and patience in answering my zillion questions. I am a Senior Citizen and have always been treated with the utmost courtesy. I really appreciate the free car washes, the service department and, in particular, the detail department. I fully intend to pay a return visit soon to have my car detailed. More
Awful experience and a total rip off. I never been to this dealership before. I needed a new key fob. They charged me full price ---about $200. Eventually experience and a total rip off. I never been to this dealership before. I needed a new key fob. They charged me full price ---about $200. Eventually they decided they needed to reprogram the key and for this little job I had to pay over $60. Non existent customer service. No attempt to gain my business. I would have expected them to have reprogrammed the key which took a few minutes for free as a gesture of goodwill. More
First Oil Change Was very impressed with service for oil change. They took about 15min longer than expected and rotated the tires for free. Really appreciated that! Was very impressed with service for oil change. They took about 15min longer than expected and rotated the tires for free. Really appreciated that! Waiting area for service is clean and comfortable. More