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Subaru World of Newton

Newton, NJ

4.7
379 Reviews

84 Hampton House Rd

Newton, NJ

07860

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379 Reviews of Subaru World of Newton

July 25, 2024

They did a great job with my car for the 125,000 mile service, very pleased More

by englishpointer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in service
Jul 26, 2024 -

Subaru World of Newton responded

Thank you for choosing Subaru World of Newton to take care of your vehicle and for leaving us a five-star review. See you next time!

July 24, 2024

My daughter took my car in for an oil change, an issue with the air conditioner and a tire stem issue. All was taken care of and repaired and everything is good again. Everyone was courteous and listene More

by vsrude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Jul 25, 2024 -

Subaru World of Newton responded

We're delighted to hear that your car's issues were resolved and you had a positive experience at Subaru World of Newton. Thanks for sharing your feedback!

July 24, 2024

My experience was great Dillon was very helpful and explained everything to me in detail. I love my new car. More

by Fran kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dillon pankz
Jul 25, 2024 -

Subaru World of Newton responded

Fran, we're delighted to hear that Dillon provided such detailed assistance and made your experience at Subaru World of Newton a great one. Enjoy your new car! Chris Dexter - General Manager - (973) 250-7815

July 23, 2024

My car was towed in and I was feeling like I had no choice but to authorize work that they said needed to be done. They redid brakes that were done just a year ago, charged a diagnostic fee but didn’t More

by Jethro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the names
Jul 24, 2024 -

Subaru World of Newton responded

Jethro, I'm sorry to hear about your experience. I'd like the opportunity to review your situation and concerns with you and provide clarification or further resolve, please reach out when you can. Thank you, Ted Higgins - Service Manager - (973) 579-5000

June 23, 2024

My 2024 Forester is my 3rd Subaru. My favorite car. David Wilt and Orlando Sanchez have negotiated all three. They have served me well. More

by bobbyrne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilt, Orlando Sanchez.
Jun 24, 2024 -

Subaru World of Newton responded

We're delighted to hear that David and Orlando have consistently provided excellent service for your Subaru purchases at Subaru World of Newton. Enjoy your new 2024 Subaru Forester!

June 09, 2024

Received a price for a new battery being 460 which was on recall since April. This was addressed prior but recommended that the battery was charged but had issues. Knowing this the battery should have been r More

by tony73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 10, 2024 -

Subaru World of Newton responded

Tony, I apologize for the inconvenience you've experienced with your battery recall. We strive to support our loyal customers and it's disappointing to hear we may have fallen short here. Please reach out so we can address this issue directly and find a resolution together. Thank you, Ted Higgins - Service Manager - (973) 579-5000

June 09, 2024

The handful of time I’ve been to Newton Subaru it’s been nothing but a pleasant experience. Everyone is incredibly friendly and helpful. I couldn’t be happier with my purchase and place of purchase. More

by jcarlenenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the ladie’s name that helped me but she works in the service department
Jun 10, 2024 -

Subaru World of Newton responded

We're delighted to hear that every visit has been a pleasant experience at Subaru World of Newton. Thanks for sharing your satisfaction with our team and your purchase!

June 05, 2024

Friendly staff and great service! They always get me in and out quickly while making sure my vehicle stays in perfect working order. More

by eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Cory
Jun 06, 2024 -

Subaru World of Newton responded

Thanks for the kind words! We're glad to hear our team at Subaru World of Newton keeps your vehicle in top shape and gets you back on the road quickly. We appreciate your support! - Ted Higgins - Service Manager - (973) 579-5000

June 02, 2024

Greatest group of people I ever worked with - were on top of things all the time More

by william.frankle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wilt & Dillon Pankz
Jun 02, 2024 -

william.frankle responded

Great group of people there

Jun 03, 2024 -

Subaru World of Newton responded

Thanks for taking the time to review Subaru World of Newton, William. We appreciate your kind words and hope to be of assistance in the future!

May 31, 2024

Dillon was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure wo More

by jascencio97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Pankz
May 31, 2024 -

Subaru World of Newton responded

We're delighted to hear that Dillon provided exceptional service at Subaru World of Newton. Thanks for the recommendation and enjoy your new car! Chris Dexter - General Manager - (973) 250-7815

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