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Subaru World of Newton

Newton, NJ

4.7
406 Reviews

84 Hampton House Rd

Newton, NJ

07860

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406 Reviews of Subaru World of Newton

April 19, 2025

Knowledgeable and efficient. They treat customers with respect and a no pressure experience That goes for both the sales and service teams. Just a group of nice people, very u More

by jvee111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 21, 2025 -

Subaru World of Newton responded

We're delighted to hear that our team at Subaru World of Newton provided you with a respectful and pressure-free experience. Thank you for highlighting both our sales and service teams! Ted Higgins - Service Manager - (973) 579-5000

April 17, 2025

Marc ‘ his crew were great. Very professional & pleasant to work with. I will be back. More

by ajwryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Scalara , Matt Frank
Apr 17, 2025 -

Subaru World of Newton responded

We couldn't ask for a better review of Subaru World of Newton. Thanks so much for giving Marc and the team a shout-out! Ted Higgins - Service Manager - (973) 579-5000

April 12, 2025

Marc at service desk is fantastic! !! Very happy with service and experience. Staff is extremely friendly and knowledgeable! More

by lynnmusilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Matt Frank
Apr 14, 2025 -

Subaru World of Newton responded

Lynn, we're delighted to hear that Marc and the team at Subaru World of Newton provided you with such a positive experience. Thanks for sharing your feedback! Ted Higgins - Service Manager - (973) 579-5000

April 10, 2025

Friendly, upbeat, helpful. Salesperson did not rush my decision and answered all questions. Salesperson was kind, receptive and willing to hear me out and offer suggestions and More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Wilt, Orlando
Apr 10, 2025 -

Subaru World of Newton responded

Cathy, we're delighted to hear that our team at Subaru World of Newton provided such a supportive and informative experience. Thank you for sharing your positive feedback! Chris Dexter - General Manager - (973) 250-7815

April 10, 2025

Service dept. was excellent. Courteous and done within the expected timeframe. Positive feedback and video of car inspection More

by jerryandrewlavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
Apr 10, 2025 -

Subaru World of Newton responded

Jerry, we're delighted to hear that our service department at Subaru World of Newton met your expectations! Thank you for the positive feedback and for choosing us. Ted Higgins - Service Manager - (973) 579-5000

April 09, 2025

worst experience ever! Was trading in my Impreza (that I bought there) and when I and when the salesman brought out the paper work he tried to charge me $999 for document More

by Cliff
Recommend Dealer
No
Employees Worked With
Mike Fernandez
Apr 16, 2025 -

Subaru World of Newton responded

Cliff, I'm sorry to hear about your experience with the fees during your trade-in process. We aim for transparency and value customer loyalty, so it's concerning to read this feedback. I'd like to discuss this further and see how we can address these concerns. Please feel free to reach out at your convenience. Thank you, Chris Dexter - General Manager - (973) 250-7815

April 06, 2025

The team did a great job making a car buying experience smooth and fast tracked. Dave was able to hit every monetary amount from the purchase to the trade in. Fantastic job guys and thank you. More

by James R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Wilt
Apr 07, 2025 -

Subaru World of Newton responded

James, we're delighted to hear that Dave and the team at Subaru World of Newton made your car-buying experience smooth and efficient. Thank you for choosing us! - Chris Dexter - General Manager - (973) 250-7815

April 05, 2025

Friendly, informative, accommodating. There Was no high pressure tactics. Everyone we had contact this was very pleasant.. when I mentioned Monday delivery was going to be Difficult Mich More

by EButterfly6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Fernandez
Apr 07, 2025 -

Subaru World of Newton responded

Thank you for sharing your experience with us at Subaru World of Newton! We're delighted to hear that Michael and the team provided such accommodating service without any pressure. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

March 30, 2025

It was a standard first oil change but when I asked about a problem with my dash and passenger door it became disappointing. When they gave me my vehicle, it appears they wiped the dash with a white paper t More

by No name
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar
Mar 31, 2025 -

Subaru World of Newton responded

It's disappointing to hear about your experience with the dash and passenger door. We strive for thorough service, so it's concerning that this was not addressed properly during your visit. Please reach out if you'd like us to assist you in resolving this issue. Thank you, Ted Higgins - Service Manager - (973) 579-5000

March 10, 2025

They find everything wrong and present the findings simply so that we can make what we can to fx it More

by pete.phillipson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
Mar 10, 2025 -

Subaru World of Newton responded

Thank you for reviewing Subaru World of Newton! It was so kind of you to share your experience, Pete. -Ted Higgins - Service Manager - (973) 579-5000

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