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Subaru World of Newton

Newton, NJ

4.7
419 Reviews

84 Hampton House Rd

Newton, NJ

07860

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419 Reviews of Subaru World of Newton

June 29, 2025

Customer service is very friendly. The video of the problem with my driver's side tire was helpful. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Vivian
June 25, 2025

I took my car to Subaru World of Newton to get my flat fixed, it was irreparable sadly. I talked with Bryan in the service department and he went above and beyond to make sure that everything went as smoo More

by bigmamalisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department
Jun 26, 2025 -

Subaru World of Newton responded

We're happy to hear that Bryan provided such exceptional service during your visit to Subaru World of Newton! It's wonderful knowing he made the tire replacement process smooth and pleasant for you. Your kind words about our team's dedication mean a lot, and we look forward to welcoming you back in the future. Safe travels! - Ted Higgins - Service Manager - (973) 579-5000

June 24, 2025

Subaru of Newton is the best! ! They always answer all my questions, give me great service and are the friendliest group of people you ever want to meet. More

by JudyH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from sales
Jun 24, 2025 -

Subaru World of Newton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Subaru World of Newton has been able to provide such great service. We appreciate your support and look forward to assisting you again in the future! - Ted Higgins - Service Manager - (973) 579-5000

June 22, 2025

Fast and courteous people, try let me have a nice loaner car too. Thank you More

by Gialisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo and the two ladies
Jun 23, 2025 -

Subaru World of Newton responded

Hi Gialisa, thanks so much for taking the time to leave Subaru World of Newton a great review! Ted Higgins - Service Manager - (973) 579-5000

June 12, 2025

Bryan Garnto went above and Beyond to help me with Getting a Tire That I Bought at another Subaru Dealership. It had a Road Hazard Warranty but Subaru World of Newton wasn’t in the Program. So Bryan G More

by jboyle1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Garnto.
Jun 12, 2025 -

Subaru World of Newton responded

Thank you for sharing your experience! We're so glad to hear that Bryan went above and beyond to assist you at Subaru World of Newton. Your kind words mean a lot, and we'll be sure to pass them along!

June 05, 2025

Everyone is so personable, no pressure salespeople and extremely helpful. Service department is a strong 10! They keep you posted as your car is being serviced and answered my questions immediately! Sub More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan 10 Star Salesman
Jun 05, 2025 -

Subaru World of Newton responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Subaru World of Newton provided a personable and pressure-free experience. It's great to know our service department met your expectations as well. We appreciate your support! Ted Higgins - Service Manager - (973) 579-5000

May 24, 2025

Very efficient. VERY responsive - communication was great. Everyone was very pleasant Eduardo - was great! Definitely recommend. More

by laura.mazzella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
May 26, 2025 -

Subaru World of Newton responded

Laura, we're delighted to hear that Eduardo and the team at Subaru World of Newton provided such efficient service! Thanks for recommending us. Ted Higgins - Service Manager - (973) 579-5000

May 24, 2025

I got there a little early and the service attendant and why they really did a great job. It took care of me. I was hoping for a cup of coffee, but the coffee machine broke down, but so far everything looks More

by Robert8101956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Abreu
May 27, 2025 -

Subaru World of Newton responded

Thank you for your patience and understanding during your visit to Subaru World of Newton, Robert. We're glad our team took great care of you, even if the coffee machine had a hiccup! We appreciate your feedback and look forward to serving you again soon. Ted Higgins - Service Manager - (973) 579-5000

May 19, 2025

My salesman, Kyle, was very knowledgeable, friendly, and eased my anxiety about a new car. I leased a 2025 Crosstrek. I look forward to exceptional customer service in the coming years. More

by joandonnelly17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunsicker
May 19, 2025 -

Subaru World of Newton responded

Joan, we're delighted to hear that Kyle provided such a reassuring experience at Subaru World of Newton. Enjoy your new 2025 Crosstrek and we look forward to continuing our exceptional service for you! Chris Dexter - General Manager - (973) 250-7815

May 17, 2025

Everyone is very friendly and helpful 🙂 especially Edgardo in service and Kyle in sales. Thanks More

by tbalardi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle H
May 19, 2025 -

Subaru World of Newton responded

Thanks so much for recognizing our team at Subaru World of Newton for their excellence! See you down the road! - Chris Dexter - General Manager - (973) 250-7815

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