Stevenson-Hendrick Toyota Jacksonville

While Mr. Muhammad did his job well. I was placed with southeast Toyota finance. Southeast Toyota finance has been a problem from day one. Before you let anyone place you with a finance company please do southeast Toyota finance. Southeast Toyota finance has been a problem from day one. Before you let anyone place you with a finance company please do prior research. Had I done that I would have financed elsewhere. More

I needed another car, as my old one died on me. This dealership went beyond to help me find and pay for my new car. Jennifer, Noah, and Doug were great , recommend them if you want a Toyota. Will probab dealership went beyond to help me find and pay for my new car. Jennifer, Noah, and Doug were great , recommend them if you want a Toyota. Will probably buy again in 4 years. More

10/10 would recommend! From the moment I showed interest in a vehicle till the time I walked out a happy customer the staff was amazing. The internet sales department reached out very quickly and was very c in a vehicle till the time I walked out a happy customer the staff was amazing. The internet sales department reached out very quickly and was very courteous and not pushy at all. Upon arriving to the lot I was greeted and helped immediately by sales associate Jennifer Allen. Having all three of my small children with me, one would expect this to be, at a minimum, a long and stressful process. However, Jennifer was fit for the task and welcomed the four of us in to promptly get started on helping me find a great deal. She was highly knowledgeable and professional, and took the time to listen to my exact needs and desires. After working with management to get the deal just right, I walked out of there with a brand new truck and a payment that worked very well for my budget. All in all, the best experience I’ve had at a dealership hands down! Go see Jenny! You won’t be disappointed! More

I leased a new car, asked them to contact me for any maintenance issues, they called my wife every time. Turned in the leased vehicle a month early 10/20/2020, kept getting charged by Toyota Finance aft maintenance issues, they called my wife every time. Turned in the leased vehicle a month early 10/20/2020, kept getting charged by Toyota Finance after all 36 payments had been made because this dealership didn't let Toyota know it was turned in. I got that fixed by calling Toyota directly. Got a call today 12/30/2020 from Toyota stating this dealership did not have the car I turned in. Had to take a picture of the Odometer Disclosure Statement with the employee's names who the car was turned into and email directly to Toyota Finance. Not sure if this is over yet... Liked the car - terrible service during and after the lease. More

Anna was amazing to work with. She was patient and attentive. She answered questions and made the experience pleasurable. Service was fast and easy. Highly recommend!! attentive. She answered questions and made the experience pleasurable. Service was fast and easy. Highly recommend!! More

Very Helpful. They are willing to work with you and get the answers and work to get you what you want. Would do business here again. the answers and work to get you what you want. Would do business here again. More

LOVED my purchase experience!! Anna: professionalism is her name, calm is her game! Quick and efficient, I never felt pressured or wrongly informed. Stellar salesperson! her name, calm is her game! Quick and efficient, I never felt pressured or wrongly informed. Stellar salesperson! More

Safe environment,the best people!Anna Ruiz was so great Safe environment,the best people! Anna Ruiz was so great !! She answered any question I had and I had a lot I walked in with little to work with an Safe environment,the best people! Anna Ruiz was so great !! She answered any question I had and I had a lot I walked in with little to work with and walked out with a brand new Corolla Thanks Anna!!! More

Howdy y’all. My sales representative was Anna Ruiz and she was wonderful. She helped me get what I wanted and she had the best souther hospitality anyone could have offered. Thank you so much for get me a she was wonderful. She helped me get what I wanted and she had the best souther hospitality anyone could have offered. Thank you so much for get me a brand new car. More

Had a pleasant experience buying my truck today, the entire staff was friendly and helpful. I would recommend this dealer to my friends and family. entire staff was friendly and helpful. I would recommend this dealer to my friends and family. More