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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,077 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,077 Reviews of Stevenson-Hendrick Toyota Jacksonville

October 05, 2020

Anna was very delightful to work with and made the buying process easy. It was a real pleasure working with her and would love to work with her in the future when purchasing another vehicle. More

by anitaodom88
Recommend Dealer
Yes
Employees Worked With
Anna Ruiz
Oct 06, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Anita, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anna was there to provide you with such exceptional service! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

September 28, 2020

Anna helped me when I had lost hope on buying my truck. She went above and beyond and helped me find my happiness. Not only being patient, I didn’t even feel stressed especially as a service member. I had More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kirchhoff, Anna Ruiz
Sep 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Vanessa, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Anna went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 29, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Vanessa, we really appreciate your positive review!

September 26, 2020

Anna did an awesome job helping me to get the car that I desired. She took the time to explain everything and she was awesome More

by audreybonner16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahseen Muhammad, Anna Ruiz
Sep 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great review, Audrey! We're glad to have Anna on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 29, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Audreybonner16! We're so happy we were able to help you out!

September 20, 2020

I would recommend my friends to this dealership. Anna Ruiz was great and really helped me out. If it wasn’t for her I wouldn’t have car. More

by barrbarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Ruiz
Sep 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anna was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 23, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Barrbarron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Toyota Jacksonville.

September 15, 2020

Anna is one of the best car salespersons I had business with in 30+ years of buying vehicles. Anna is a person I would do business with again. More

by anthony.m.fisher
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Anna Ruiz
Sep 16, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Anthony and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Anna was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 17, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Anthony.m.fisher, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! Thank you again for leaving us this response! George Popajohn General Manager Cell 910-232-7936

September 15, 2020

I appreciate Anna’s professionalism and assistance during my new car search. She was very attentive and courteous throughout the entire process. The dealership has a friendly staff and modern facility. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Sherry Blake, Anna Ruiz, Jennifer Allen
Sep 16, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Ed, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville!

September 12, 2020

Anna Ruiz was really great helping me find the perfect deal for me. She was very patient and never made me feel pressured at any point. I got exactly what I wanted and for the price I felt comfortable wit More

by Ashley Morrissey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Anna Ruiz, Jesse Vigneault
Sep 14, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us, Ashley. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Ashley Morrissey, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville!

September 09, 2020

What a fabulous experience! I had just gotten off with another dealer that had let me down on a promise that he made me. So when I saw Stevenson Hendrick I turned in not expecting anything more than me lo More

by fw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Hector Vargas
Sep 10, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Fw, thank you for sharing your positive experience!

September 09, 2020

Kevin is outstanding salesman. He works with you to find the vehicle you want and work out the deal so all you have to do is fill out paperwork and meet with one of the fiance specialists. Appreciate Jay a More

by lindatalksalot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Steven Kirchhoff, Kevin Joyner
Sep 10, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Lindatalksalot, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 06, 2020

My purchase was online from out of state. Richard handled everything with honesty and courteous "straight forward" approach. No games. Jordan picked me up at the airport and I test drove the vehicle back to More

by twynscrew2
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Douglas Donnelly, Jordan Jackson
Sep 07, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Twynscrew2, thank you for sharing your positive experience!

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