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Stateline Subaru
Somerset, MA
563 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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563 Reviews of Stateline Subaru
July 28, 2018
Service department Sales and service department have been good with us Right now we have had to depend on the service department and they are trying to find the reason Sales and service department have been good with us Right now we have had to depend on the service department and they are trying to find the reason why our engine light stays on. we are trust because they acant find it but they keep trying and not giving up. We appreciate it very much More
by BORGES4693
Verified CustomerEmployees Worked With
Nancy Manchester, Brian Cadima, Wayne Rodrigues
July 28, 2018
Very enjoyable Tim was very helpful and really worked hard chasing cars down for me to look at and drive. Would recommend this dealership to anybody. Thanks for the Tim was very helpful and really worked hard chasing cars down for me to look at and drive. Would recommend this dealership to anybody. Thanks for the service. More
by Jim
Employees Worked With
Dwayne, Timothy Mitchell
July 28, 2018
Ignored at the counter Arrived for appt., 2 guys are both on their computers, one said hold on a sec am just finishing something, and he continued to type and shuffle papers Arrived for appt., 2 guys are both on their computers, one said hold on a sec am just finishing something, and he continued to type and shuffle papers and I waited and he typed and I waited and the other guy was on his computer and this went on and on for an embarrassing amount of time. I FINALLY was helped, another person came in and was immediately serviced by the other fellow on the computer. I felt like dirt and will never be bringing my car back there. More
by KATEFSPARROW
Employees Worked With
Kyle Peixoto
July 27, 2018
6k services I scheduled the service through their website. They called that evening to confirm. I arrived at the scheduled time. They performed the service within I scheduled the service through their website. They called that evening to confirm. I arrived at the scheduled time. They performed the service within the time they said they would. All is right in the world. More
by DMARDEN2
Employees Worked With
Brian Cadima
July 27, 2018
efficient service I was taken on time and the work was completed in the quoted time frame. My car was washed and vacuumed and it needed it. I was taken on time and the work was completed in the quoted time frame. My car was washed and vacuumed and it needed it. More
by JMARQUES1
Employees Worked With
Wayne Rodrigues
July 26, 2018
Quick friendly service I was able to book my car for service same day. Wayne was efficient and professional - car was cleaned as well - I would definitely recommend I was able to book my car for service same day. Wayne was efficient and professional - car was cleaned as well - I would definitely recommend More
by LEDERMAN
Employees Worked With
Wayne Rodrigues
July 26, 2018
Early oil change Quick efficient very pleasant service Service manager some of the best customer service I have ever experienced Just be aware of who is “in li Quick efficient very pleasant service Service manager some of the best customer service I have ever experienced Just be aware of who is “in line”. Saw that manager tried but two rude people “cut the line” More their rudeness than no control or awareness of staff but still annoying More
by PATRICIA.CULVER
Employees Worked With
Wayne Rodrigues
July 25, 2018
Although everyone is very nice, I was very disappointed that I was very disappointed that after only 22,000 miles I already need new tires and new windshield wipers. Also, not really a big deal but they forgot I was very disappointed that after only 22,000 miles I already need new tires and new windshield wipers. Also, not really a big deal but they forgot to clean my car. More
by SSILVIA0
Employees Worked With
Kyle Peixoto
July 25, 2018
Had problem. Problem fixed, quickly and correctly. Wayne Roderigues is as good as they get as far as service advisors go. He knows his products and customers. He gives realistic expectations, and exCe Wayne Roderigues is as good as they get as far as service advisors go. He knows his products and customers. He gives realistic expectations, and exCeeds those expectations. More
by la10duh
Employees Worked With
Wayne Rodrigues
July 25, 2018
Wheel beating service Excellent service departments and techs. The job always gets done right the first time. Very professional!! Brian and the service staff were very acco Excellent service departments and techs. The job always gets done right the first time. Very professional!! Brian and the service staff were very accommodating. All work that needed to be done was thoroughly explained. More
by MICHAELG1954
Employees Worked With
Brian Cadima
