Stateline Subaru
Somerset, MA
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563 Reviews of Stateline Subaru
Excellent -- very satisfactory Excellent service and all questions answered with no pressure from Josh and Chris. Went out of their way to accommodate us. Went well beyond what we Excellent service and all questions answered with no pressure from Josh and Chris. Went out of their way to accommodate us. Went well beyond what we expected. More
Front hub bearing I called on a Monday morning and was able to bring it in that afternoon. They called me first thing Tuesday morning. I said okay and it was done befor I called on a Monday morning and was able to bring it in that afternoon. They called me first thing Tuesday morning. I said okay and it was done before noon. Everyone was extremely professional and very friendly. More
Good Dealership Good experiencence Bought the car at a price I was comfortable with and everyone was nice. Prior service experience brought me back to Stateline Su Good experiencence Bought the car at a price I was comfortable with and everyone was nice. Prior service experience brought me back to Stateline Subaru. More
Crosstrek Service Very efficient. Informing me of time frame for service. Was very happy when I got phone call stating repair was covered under warranty!! Impressed t Very efficient. Informing me of time frame for service. Was very happy when I got phone call stating repair was covered under warranty!! Impressed that my car was washed More
Quick and efficient service Very nice to deal with and helpful. I am happy with the service on my Baja. Would consider this dealership for future work or sales. Very nice to deal with and helpful. I am happy with the service on my Baja. Would consider this dealership for future work or sales. More
If I could give this dealership zero stars, I would. I went to this dealership to purchase a 2011 nissan versa and it ended up taking over two weeks (I’m still waiting for it) for the car to be registere I went to this dealership to purchase a 2011 nissan versa and it ended up taking over two weeks (I’m still waiting for it) for the car to be registered when we were promised a week to a week and a half. The staff treated my mom and I with disrespect, and service recovery actions were only taken when we sent my uncle in to the dealership to speak on our behalf because we clearly weren’t being listened too. I find this absolutely disgusting as it’s 2018 and men and women should be treated and respected equally. I currently work three jobs and have an internship that requires me to drive to house visits for early intervention services, so as i’m sure you can imagine being without a car has been extremely difficult for me. In a pathetic attempt of service recovery the dealership offered me a paid rental car for the duration of the time the car is being registered, but I can’t drive it because i’m under 25. This entire experience has been a disaster and an extreme inconvenience for my family. I am ashamed to say that we have bought for a car from this dealership. More
Love my lease Nick Serdynski was excellent from start to finish. My husband and I leased a Subaru Legacy. Nick was very knowledgeable and made our experience awes Nick Serdynski was excellent from start to finish. My husband and I leased a Subaru Legacy. Nick was very knowledgeable and made our experience awesome. I would definitely go back to him again, and will refer my family and friends to him. More
Review Typically I’m impressed with this dealership. I recently received a car detail that was sub par. I’m not sure if the change to Stateline Subaru has so Typically I’m impressed with this dealership. I recently received a car detail that was sub par. I’m not sure if the change to Stateline Subaru has something to do with it. I guess I just expected better quality when having to leave my car overnight. More
Great experience overall!!!! Inna Perez and her manager,Brian Vaz made car shopping such a positive experience. In fact,we purchased two cars from then within a months time. They Inna Perez and her manager,Brian Vaz made car shopping such a positive experience. In fact,we purchased two cars from then within a months time. They were there from the beginning all the way until the end of the process, making sure that everything was being done in a timely and efficient manner. We would highly recommend this dealership and Inna and Brian to anyone looking for a great experience!! More
Great experience at Stateline Subaru. My husband and,I were looking for. 2018 Crosstrek. Inna and Chris were both very helpful and we did not feel any pressure to make a decision quickly. My husband and,I were looking for. 2018 Crosstrek. Inna and Chris were both very helpful and we did not feel any pressure to make a decision quickly. They were both very polite and friendly. It turns out that we purchased Anna's car that she had just traded in. It was in very good condition and clearly well maintained. Inna has also offered to show us how everything works when we pick up the car. Thanks to both! More