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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
344 Reviews

344 Reviews of Spitzer Kia Cleveland - Service Center

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November 12, 2024

James Martin was professional and knowledgeable. Made sure I was informed throughout the process of my visit. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Sam, We appreciate your positive review! We are glad that James took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 08, 2024

Always my place to get my services The whole service team is awesome. I wouldn’t go anywhere else More

by @KIAGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES MARTIN
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are delighted that our team consistently provides you with top-notch service. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

November 07, 2024

James was very professional and got me in and out of the dealership for my oil change! More

by TiaDucsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 07, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving James this 5-star rating! We are glad that he got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 03, 2024

I went in for an oil change and left with a brand new 2025 Kia K4. This is actually my 5th Kia from Spitzer. This one was sold to me by Ely Rivera. They are an Awesome group of people and are the friendl More

by Gina
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ely Rivera
Oct 03, 2024 -

Spitzer Kia Cleveland responded

Gina, Providing quality and efficient service is so important to us here at Spitzer Kia Cleveland and we are glad that Ely and Stephen's efforts could meet your satisfaction! We are thrilled to know that they were friendly. We wish you safe travels until we meet again!

July 13, 2024

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

June 28, 2024

Dealership is great overall. George Woods is a brilliant salesman. I came in for service on a car and left with a much newer car lol. Mr. Woods is a very kind courteous salesman More

by bradleyclinton05
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gemelas
Jun 28, 2024 -

Spitzer Kia Cleveland responded

Bradley, We greatly appreciate you for leaving George this remarkable review and recommendation! We are honored to have had the opportunity to work with you and we are glad that George could provide you with top notch service. We are delighted to know that he was very kind, courteous and has a nice personality. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

June 11, 2024

James Martin was an exemplary employee…. he was courteous, and very professional, the car was returned all washed up and looking like it was brand new. I would not hesitate having my Soul ser More

by ibogdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Jun 13, 2024 -

Spitzer Kia Cleveland responded

Providing outstanding and quality service is so important to us here at Spitzer Kia Cleveland and we are glad that James's efforts could meet your satisfaction! We are thrilled to know that he was courteous and very professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 04, 2024

Have had nothing but a great experience at this dealership. From leasing a brand new car to having my vehicle serviced. More

by blindmelon1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Spitzer Kia Cleveland responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 27, 2024

I find that my experiences at Spitzer Kia West have always met my expectations in the past and continue to look forward for more in the future. More

by TripleT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review about our team! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

May 21, 2024

I always take my Kia to Spitzer for service even though there is a dealer close to me. The service is great, and my service person Belinda Frost is always on the ball. She gets me in and out as quickly a More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Richard! Offering quality and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. Please drive safe.