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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,879 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,879 reviews

June 11, 2024

Excellent service from Mate! No hidden agendas and a very straight forward process. Would recommend. More

by Cmaxwell916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
Jun 13, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for leaving Mate this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Mate could provide you with A1 service. We are happy to know that he made the process very straight forward. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

June 04, 2024

Have had nothing but a great experience at this dealership. From leasing a brand new car to having my vehicle serviced. More

by blindmelon1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Jun 07, 2024 -

Spitzer Kia Cleveland responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 01, 2024

Jenna Baker was very friendly and warm and made the process of purchasing my car quick and easy. More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna Baker, Jeremy Zabell, Alexis Bogucki
May 27, 2024

I find that my experiences at Spitzer Kia West have always met my expectations in the past and continue to look forward for more in the future. More

by TripleT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
May 28, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review about our team! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

May 21, 2024

I always take my Kia to Spitzer for service even though there is a dealer close to me. The service is great, and my service person Belinda Frost is always on the ball. She gets me in and out as quickly a More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell, Belinda Frost
May 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Richard! Offering quality and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. Please drive safe.

May 20, 2024

Belinda Frost was freaking amazing, polite thorough and was there 10 hrs later when I picked it up.. A-1 service… More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
May 21, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review, Pete! We are delighted that Belinda took great care of your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

May 14, 2024

Mary H is amazing to work with. I have bought and lease vehicles from her and she has been a true dream to work with. She is very communicative and truthful on what she can do for y More

by mc.villalobos26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Mansour, Mary Hernandez, Michael Rosado
May 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this wonderful review! Mary will be honored to know that she could make you feel like the valuable customer, and to have earned your kind recommendation. Congratulations on your purchases!

May 13, 2024

I went to Spitzer interested in leasing a new car, I was introduced to Mary. She was very helpful, knowledgeable and answered all my questions, if she didn’t have the answer she found out for me. I found e More

by CJB
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
May 14, 2024 -

Spitzer Kia Cleveland responded

We are grateful for you leaving Mary this wonderful review and recommendation! We are pleased to know that she listened to you, and found you the perfect car with all of the extras you were looking for. We hope to have the opportunity to work with you again in the future. Congratulations you on your new 2024 Kia!

May 12, 2024

George was very helpful and patient; I appreciated his guidance throughout the buying process. Overall was a very positive experience. More

by Brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
May 13, 2024 -

Spitzer Kia Cleveland responded

Brad, We are honored to have been able to assist you with this special purchase, and thrilled that George could make your experience both smooth and successful. Congratulations to you on your new vehicle!. Thank you for the great feedback, and please be sure to give us a call if anything!

May 11, 2024

I recently bought a car through Spitzer Kia Cleveland & had to the opportunity to work with Mary. From the second I walked in, everyone was very welcoming. We were offered water, coffee & popcorn. Mary was More

by nkehr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
May 13, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this amazing review! We are honored that you confided in us with your automotive needs, and overjoyed that Mary provided you with the A+ service that you so much deserve! Your safety and satisfaction are our utmost priorities. Congratulations on the new vehicle, and please drive safely!

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