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Spitzer Kia Cleveland
Cleveland, OH
1,906 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,906 reviews
January 17, 2024
The staff at Spitzer Kia Cleveland is always very kind. Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the Belinda Frost is a great worker. My vehicle is usually ready on time, and they keep you updated during the service. There aren't surprise fees on the bill. They aren't pushy about add ons. My car is anyways returned very clean.. More
by MHocker
Employees Worked With
Belinda Frost
January 16, 2024
Tried to have my rear hatch latch fixed I was told the warranty would cover it and to make an appointment. After dropping my car off on on Friday of the appointment, I was told the problem was electrical warranty would cover it and to make an appointment. After dropping my car off on on Friday of the appointment, I was told the problem was electrical and could require a new electrical floor harness. On Tuesday after leaving multiple messages to update my car's status, I was told they were still working on it but, I could come to pick up my car....When I arrived the car was not fixed and with NO latch on the reach hatch. Told a bunch of lies and left...Zero trust in this service department! More
by Dr. Clement
Employees Worked With
James Martin, Service Zero Stars
January 15, 2024
Mr.Woods was extremely patient,informational on informing me of important things I asked him concerning purchase. Gorge,Mike,JZ was a blessing to work with concerning signing into New vehicle. Thanks, I appr me of important things I asked him concerning purchase. Gorge,Mike,JZ was a blessing to work with concerning signing into New vehicle. Thanks, I appreciate you! More
by Samirah Robinson
Employees Worked With
Mike, JZ, George R. Woods, Michael Mansour
January 12, 2024
They were straight forward. Made the process super simple and super fast! Always kept me updated. Explained everything and more. Made the process super simple and super fast! Always kept me updated. Explained everything and more. More
by a09armymom
Employees Worked With
Vincent Viscusi, Mate Tamas, Luis Serrano
January 07, 2024
Went to Spitzer Kia West to have a switch put into my Kai Soul. I was greeted by Belinda Frost. She was very kind and professional. Told me the appointment would take approximately 2 hours. My car was ready Soul. I was greeted by Belinda Frost. She was very kind and professional. Told me the appointment would take approximately 2 hours. My car was ready when promised and it was washed and dried. Very happy with the experience. More
by deeivancic
Employees Worked With
Kim Boutell, Belinda Frost
January 03, 2024
I got my new KIA Sportage from this dealership. Mate was very helpful and explained every detail that I had to know about the vehicle. He helped me decide on the vehicle, he paid attention on what Mate was very helpful and explained every detail that I had to know about the vehicle. He helped me decide on the vehicle, he paid attention on what my expectations are so I ended up getting the perfect car. Thank you! More
by Bry12
Employees Worked With
Mate Tamas
January 01, 2024
I recently purchased a vehicle at spitzer Kia and had a really easy experience. George made the whole process quick and easy. I am very satisfied and will likely buy from them again in the future. really easy experience. George made the whole process quick and easy. I am very satisfied and will likely buy from them again in the future. More
by mmoherek87
Employees Worked With
Jeremy Zabell, George R. Woods
