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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.7
2,312 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,312 reviews

May 18, 2026

ArieAriella provided a 10/10 customer experience! She was incredibly efficient and resolved my issues quickly and seamlessly. What stood out most was her excellent communication skills—she kept me in More

by LeAnn T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teagan Katrinak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Woods
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May 18, 2026 -

Spitzer Kia Cleveland responded

We’re thrilled to hear that Ariella’s efficient support and clear communication made your experience so positive. She was glad to resolve your concerns promptly during the service on your Kia. We’ll share your praise so her team knows how much her dedication matters.

May 17, 2026

Belinda was amazing! !! She deserves a raise. I live far away from this dealership but I'll be making the drive to come back for service because of how great Belinda was. More

by ERIKAJOHNSON2022
Recommend Dealer
Yes
Employees Worked With
Belinda Frost. She was amazing
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May 17, 2026 -

Spitzer Kia Cleveland responded

Thank you for the five-star review. We’re glad our service team made the trip worthwhile for your Kia K5. We look forward to assisting you again.

May 17, 2026

Simple and easy to work with Jacqueline was great, very pleasant, and ensured I was updated throughout the process. More

by guygreller
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Bernald
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May 17, 2026 -

Spitzer Kia Cleveland responded

We’re delighted Jacqueline provided a smooth experience and kept you updated throughout the process. It’s great to know your Kia Forte service went quickly and easily. Thanks for the fantastic review.

May 17, 2026

I had a great experience very nice and everyone was friendly I'll be going there again! Great place More

by Belinda
Recommend Dealer
Yes
Employees Worked With
Belinda was great
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May 17, 2026 -

Spitzer Kia Cleveland responded

It’s wonderful to hear that our team created a welcoming atmosphere during your Kia Sportage service. We appreciate your kind words and the chance to serve you again. If you need anything else, we’re here to help.

May 16, 2026

They were very professional. Knew how to treat a client and not give me the runaround Ariella did everything she said she was going to do and I like that. You guys deserve 5 star More

by MCNEILTERRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
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May 16, 2026 -

Spitzer Kia Cleveland responded

We’re glad you found our team professional and straightforward during your visit. Ariella is pleased she could follow through on every commitment. Thanks for trusting us with your Kia Sorento and for the five-star rating.

May 16, 2026

George woods great all around very patient made sure we got what we wanted I would definitely refer him thank you George. More

by paulddun7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Spitzer Kia Cleveland responded

We’re glad George R. took the time to understand your needs and helped you find the right Chevrolet. Thank you for your referral.

May 16, 2026

Great service provided. Great customer service and communication by my see advisor. Everything was great! More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Bernald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Spitzer Kia Cleveland responded

Thank you for sharing your experience with Jacqueline and our service team. We’re glad to hear your Kia Sportage received the care and communication you expected. We look forward to assisting you again.

May 15, 2026

Amazing Amazing amazing amazing amazing Amazing amazing amazing Amazing amazing amazing Amazing amazing amazing Amazing amazing amazing Amazing amazing amazing amazing More

by MIBRAHIM298
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
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May 16, 2026 -

Spitzer Kia Cleveland responded

Wow, what an enthusiastic review. We’re delighted to hear that your service experience left you so impressed and that your Kia Telluride is performing at its best. We appreciate your kind words and look forward to supporting you again.

May 15, 2026

From the second I walked in, every individual greeted me, offering assistance or directions. The young girl in service area was very professional and helpful. The service itself was performed in less time th More

by EVYMAGAS
Recommend Dealer
Yes
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May 15, 2026 -

Spitzer Kia Cleveland responded

Thank you for sharing your experience. We’re glad our team greeted you warmly and guided you throughout your visit. We’re pleased the service on your Kia Telluride finished sooner than expected and that the VIP program enrollment went smoothly.

May 15, 2026

He was very helpful and knowledgeable He made sure that everything was taken care of in a fast timely manner More

by klkfletcher61
Recommend Dealer
Yes
Employees Worked With
Juan
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May 15, 2026 -

Spitzer Kia Cleveland responded

Thank you for noting how our team made your Sportage purchase smooth and efficient. We’re pleased our knowledgeable staff addressed everything promptly. We appreciate your 5 star review and hope to assist you again soon.

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