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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,883 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,883 reviews

January 08, 2025

Both George and Michael were amazing! The process was very smooth and effortless! Definitely a great first time car buyer experience! More

by Mallory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Michael Mansour
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Jan 08, 2025 -

Spitzer Kia Cleveland responded

Mallory, Thank you for your time to give feedback about our Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. George and Michael will be over-joyed to hear your very kind words as well, thank you! We look forward to seeing you again when your vehicle is ready for its next service, Safe travels!

December 23, 2024

George was very patient and not pushy. He came in on his day off to complete the purchase. Jeremy was helpful quick and efficient. Both gentlemen was a pleasure to work with. More

by ebaby2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Stephen Donat
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Dec 24, 2024 -

Spitzer Kia Cleveland responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. George will be thrilled to hear that you added him to your splendid review, thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 22, 2024

Always a wonderful experience at Spitzer! Freddy, Michael and George all helped to make the purchase process simple and painless. More

by kcollins2392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, Freddy Mansour, George R. Woods, Michael Rosado
Report | Print
Dec 23, 2024 -

Spitzer Kia Cleveland responded

Collin, We are so happy to hear of your positive experience at- Spitzer Kia West. We are committed to providing our customers with nothing less than 5-star service. Michael and George will be especially happy to hear that you were completely satisfied with their customer service. Safe travels and Happy holiday's!

December 21, 2024

Spitzer Kia Cleveland made us feel so comfortable and welcome from the moment we stepped inside. George was incredibly, personable, knowledgeable and helped to get us a great deal on a brand new car! More

by jmarie0703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Report | Print
Dec 23, 2024 -

Spitzer Kia Cleveland responded

We are thrilled to hear that we made the purchase of your new vehicle easy. We are committed to outstanding customer service and we are glad that we made buying a car easy for you. George is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Safe travels and Happy holiday's!

December 20, 2024

Brought my vehicle in for oil change, inspection and a recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, More

by Mary prager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier/receptionist very polite
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Dec 23, 2024 -

Spitzer Kia Cleveland responded

Mary, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. James will be thrilled to hear that you added him to your stellar review, thank you! We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 19, 2024

Service was done well and the guy that worked with me, Randy, was super kind. More

by Carli m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
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Dec 23, 2024 -

Spitzer Kia Cleveland responded

Carli, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Randy will be thrilled to hear that you added him to your splendid review, thank you. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 05, 2024

I worked with Jon Hawk and the entire process was smooth sailing from beginning to end !! I am happy with my experience and my new vehicle!! More

by Ihatehoes97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hawk, Jeremy Zabell
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Dec 09, 2024 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! Jon is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new vehicle and safe travels!

December 01, 2024

The dealership is ok but our salesman, George Woods, was fantastic. He was very helpful and took care of the lot of the paperwork for me while I had an issue with my insurance company. Everything was very e More

by babyboo31664
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Markiewicz, George R. Woods
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Dec 04, 2024 -

Spitzer Kia Cleveland responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that George took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

November 30, 2024

Right from the beginning George was very professional and kind. He made the entire buying process simple and relaxing. More

by EdNolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Report | Print
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Ed, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. George will be thrilled to hear your kind words as well. Warm wishes and safe travel!

November 27, 2024

I was at the dealership on Nov. 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Report | Print
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Thank you for your time and review! We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! James will be thrilled to see you mentioned him on this top-notch review. Should you need anything else, please do not hesitate to call.

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