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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,928 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,928 reviews

May 27, 2025

Love my Kia …. Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia f More

by sblueyedevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
May 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your wonderful review, Kerry! We are thrilled that Belinda and the team consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities and we hope that you continue to choose us for all of your future automotive needs!

May 25, 2025

I was so happy with my service at Spitzer Kia and especially Damon Swann! I am a returning customer due to Damon’s attention to detail and help with any and all questions and concerns! I will definit More

by katiehayduk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann
May 27, 2025 -

Spitzer Kia Cleveland responded

Katie, Thank you for your wonderful review! We are honored by your repeat business, and we are thrilled that Damon provided you with 5-star service. He will be delighted to know how confident you are in his efforts. Safe travels!

May 24, 2025

Jon was very helpful with the trade in of our old car and getting us in a new car. I’d recommend your dealership to anyone looking to buy a new or used car More

by Emily.horton12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon hawk , Michael Mansour, Michael Rosado
May 27, 2025 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle, Emily! We are glad that Jon could be of valuable assistance to you. Your kind recommendation means so much to us. Thank you and safe travels!

May 24, 2025

First service of my new car was thorough, professional and pleasant thanks to Darius Roberts More

by Sandy.justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Roberts
May 27, 2025 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Darius provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 16, 2025

After dealing with at least five different salesmen at various different car lots I decided to stop at spitzer Kia on brookpark road and I had the pleasure of meeting George. He was a very awesome salesma More

by Wilfredo Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
May 16, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review and recommendation, Wilfredo! We are honored that your vehicle search led you to us, and we are glad that George took great care of you and your wife. Your satisfaction means so much to us. Congratulations on your new ride!

May 15, 2025

George went above and beyond for me. He was very honest which I loved and he helped me pick the perfect vehicle for me and my son! Thank you George from Heather and JJ More

by Heather Piscitello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Alexis Bogucki, Michael Mansour, Stephen Donat, Michael Rosado
May 15, 2025 -

Spitzer Kia Cleveland responded

Heather and JJ, Thank you for leaving George this wonderful review! We strive for 100% customer satisfaction, and we are glad that he provided you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.

May 09, 2025

Curtesy, 100% Knowing how and macking sure customers is understanding how the process is done, My salesman George Woods ,did so good moving me out of my old car into my new car ,I'm very happy to be Ge More

by babanadadvor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick,finance , George R. Woods
May 12, 2025 -

Spitzer Kia Cleveland responded

Thank you for leaving George this wonderful review! We strive for 100% customer satisfaction, and we are glad that George provided you with top-notch service. It is our pleasure to assist you in any way possible. Congratulations on your new ride!

May 09, 2025

Came into look at a specific car. George met us outside and was very helpful. The car was actually on the lot clean and ready to drive. Only negative while we were there was the fi More

by Ninet1gt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
May 12, 2025 -

Spitzer Kia Cleveland responded

Thank you for your time and feedback. We are glad that George took great care of you during your visit. it is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 08, 2025

Wife and I bought a car about a month ago from this dealership. 2017 Terrain. Leaks every time it rains leaving a puddle on the driver side floor. Took vehicle back they serviced it and said it was fix More

by Zilla33ssj4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich the leak guy that only works on Thursday
May 13, 2025 -

Spitzer Kia Cleveland responded

Zilla, Thank you for your review on your 2017 Terrain, and we are very sorry to hear that your driver side floor keeps leaking and the issue hasn't been resolved. Please give us a call at our dealership and ask for the Service Manager, we would love to help!

May 06, 2025

Everyone there is very nice, George has sold to my family Kia s fantastic job More

by maryferretti1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods, Michael Mansour
May 06, 2025 -

Spitzer Kia Cleveland responded

Mary, Congratulations on your new vehicle and welcome to the- Spitzer Kia West family. We are honored that you chose our dealership for this car buying experience with George was so pleasant. We look forward to the next opportunity to serve your vehicle needs again.