Spitzer Kia Cleveland

People very nice, seems like it took too long for oil change and tire rotation change and tire rotation More

Service was amazing from start to finish! Service team and mgmt went above and beyond to provide satisfaction and quality work. Much appreciated! Service team and mgmt went above and beyond to provide satisfaction and quality work. Much appreciated! More

I was very happy after buying the BMW. I really thank larry for helping me to get my dream car. I really thank larry for helping me to get my dream car. More

So first I want to start off by saying my situation is not the best and I know it’s not easy to deal with a person who has a credit history like mine however Larry must have been a angel sent from heaven not the best and I know it’s not easy to deal with a person who has a credit history like mine however Larry must have been a angel sent from heaven Larry listened to my situation and helped me out with his best ability and made sure I was comfortable the entire time while he worked some magic and got me approved I would recommend Larry to anyone and also spitzer entirely I was welcomed and treated the very best and even if I was not able to get a vehicle I still would recommend just because of the warm welcome and the smiles i received from the moment I walked in thank you so much spitzer and Larry! More

Larry Saydeh, the sales consultant at Spitzer Kia of Cleveland, played a pivotal role in making our leasing experience exceptional. His extensive knowledge of the various models and financing options ma Cleveland, played a pivotal role in making our leasing experience exceptional. His extensive knowledge of the various models and financing options made it easy for us to navigate our choices. Larry took the time to understand our needs and preferences, ensuring that we found the perfect vehicle to suit our lifestyle. His professionalism, coupled with his friendly demeanor, created a comfortable atmosphere throughout the entire process. We truly appreciated his guidance and resources, which made leasing our new car a seamless and enjoyable experience. More

She said the car will be ready within 90 minutes and it's ready as stated. They checked the car and didn't find anything wrong with it. She was curtious and respectful. ready as stated. They checked the car and didn't find anything wrong with it. She was curtious and respectful. More

I came at scheduled time had to wait. They said hour and half for visit almost twice the time. I had a recall done for ignition system warning sticker put on backwards if stickers backwar They said hour and half for visit almost twice the time. I had a recall done for ignition system warning sticker put on backwards if stickers backwards how good of a job was the rest of the work? More

Terrible no communication Experience was bad. Nobody ever called me to tell me my cat was ready. Bette yet even told me my cat was going to be there over night. I had to call several times myself Nobody ever called me to tell me my cat was ready. Bette yet even told me my cat was going to be there over night. I had to call several times myself to check the status. Very unprofessional and rude. No communication whatsoever so ever More

I arrived early to my scheduled appointment, they were ok with it. Everything they did they contacted me to confirm, everyone was great to work with even though they were very busy. And they got everything d with it. Everything they did they contacted me to confirm, everyone was great to work with even though they were very busy. And they got everything done in a timely manner More

Arielle failed to communicate the status/progress of the work on my car. I sat for three hours with no updates, or estimate of time remaining. This is the poorest customer service I have ever experienced at work on my car. I sat for three hours with no updates, or estimate of time remaining. This is the poorest customer service I have ever experienced at Spitzer Kia. The waiting area is cold and uninviting. More