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Spitzer Kia Cleveland

Cleveland, OH

4.8
2,054 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,054 reviews

November 23, 2025

Came for my plates, they put them on quickly and I was on my way More

by LESLIEKLOEPFER
Recommend Dealer
Yes
Employees Worked With
Don't rememeber
Nov 24, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2025

My time was scheduled for 10 My reminder text said 11 (wrong time). When I called to inquire, I was told to come in at 10.....still waited an hour and a half for an oil change. Waiting room was full when More

by SamiraHassan2
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
Nov 24, 2025 -

Spitzer Kia Cleveland responded

We appreciate your business and apologize for the wait. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

November 22, 2025

Once I purchase my car he was very rude to me telling me he did me a favor WOW I helped him get a commission More

by tanyaross1010
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 27, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 22, 2025

The service provided by the sales team was respectful and professional. This is my second d vehicle from this dealership. More

by jkjnyy
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

November 21, 2025

George Woods @KIAGUY50 is the best sales person there. He follows up and he's very professional He made the car buying experience very easy and very relaxing not high pressure. See him More

by samdown2d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Spitzer Kia Cleveland responded

Thanks for your feedback on your recent visit to Spitzer Kia Cleveland. It's great to hear that we were able to assist you and that you had such a positive experience.

November 21, 2025

Walid was fantastic! He listened and understood exactly what we were looking for. Could not be happier with our new car and with working with Walid! More

by Ashley.oconnell90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Chaiban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Spitzer Kia Cleveland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Kia Cleveland!

November 21, 2025

Very good service and very helpful. Will return for future service. Thank you for you More

by Reed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 20, 2025

Very pleased the service received. Randy was very nice to work with. Will return next time More

by Vickie6778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

It was awesome. It was short it wasn't long and Richard, explain in detail what I needed for my vehicle. Very professional More

by wade_1 m@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

November 20, 2025

Randy let me know what was happening with my car. He took care of my car in a reasonable time. I am extremely happy with Randy and would highly recommend him. More

by Carol2018
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 21, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.