Spitzer Acura

3 manufacture recalls were addressed along with state/emission inspection and oil change. I received a loaner car for a few days while the repairs were being completed. Very satisfied with the se state/emission inspection and oil change. I received a loaner car for a few days while the repairs were being completed. Very satisfied with the service department and the quality of the work performed. Our 2020 MDX which we have owned for 5 years has been a great car with the cost of ownership being very low. More

I highly recommend Spitzer for it's Sales & Service departments. I just purchased my second new car from Chris and he was awesome. The service after the sale is impeccable. I have worked with Keith in departments. I just purchased my second new car from Chris and he was awesome. The service after the sale is impeccable. I have worked with Keith in the service department for years. He always takes great care from start to finish. He's knowledgeable, accommodating and professional. Great dealership! More

This was my first visit for service since purchasing my vehicle. Layne Ciminel was very accommodating and I am very pleased with the work that was performed. In addition to the scheduled work the service vehicle. Layne Ciminel was very accommodating and I am very pleased with the work that was performed. In addition to the scheduled work the service technician also made some great changes to my navigation system. More

I originally leased my 2019 RDX for three years and later decided to purchase it outright with cash. While my experience during the lease period was positive, my relationship with the dealership declined sig decided to purchase it outright with cash. While my experience during the lease period was positive, my relationship with the dealership declined significantly once I became the owner. On two separate occasions, I called about a recall and was told the part was not available. No one followed up, and I was left waiting with no resolution. Additionally, when my car’s electrical system started acting up, I paid $200 for a diagnostic test, only to be told that nothing was wrong—despite the clear malfunction. This experience has been extremely frustrating and disappointing. I no longer feel supported as a customer, and as a result, I will not return to this dealership in the future. More

I was quoted the wrong price for a transmission service and charged a 3% fee for using my credit card. Neither were discussed when vehicle was scheduled or brought in. This vehicle was bought new there in and charged a 3% fee for using my credit card. Neither were discussed when vehicle was scheduled or brought in. This vehicle was bought new there in 2017 and every service was done at that location. Not anymore. I’m done More

They are always very helpful and accommodating and friendly no matter what the issue is. friendly no matter what the issue is. More

Service was done promptly and the entire service department were both friendly and professional. I am always pleased when my vehicle service is completed in a timely manner. department were both friendly and professional. I am always pleased when my vehicle service is completed in a timely manner. More

Chris was a pleasure and easy to work with. Everything went smoothly. I will return. Everything went smoothly. I will return. More

I’m so happy I chose Spitzer Acura The best car experience I’ve ever had. experience I’ve ever had. More