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Southwest INFINITI

Houston, TX

2.4
236 Reviews

10495 Southwest Fwy

Houston, TX

77074

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236 Reviews of Southwest INFINITI

March 03, 2021

I would like to express exceptional service provided by Robin Nubani! She was very professional and demonstrated good management skills. She was trying to provide all necessary assistance and clarification More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Nubani
Mar 04, 2021 -

Southwest INFINITI responded

Thank you very much for such an amazing review, Alex! Robin and our entire Southwest Infiniti team are thrilled to hear you had a great experience, and we look forward to seeing you again in the future.

February 26, 2021

Jeff and the entire dealership are awesome, friendly and very professional. They were (and still are) readily available to answer all my questions and concerns but most importantly, they delivered my car as More

by lynettediane1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffray Alter
Mar 04, 2021 -

Southwest INFINITI responded

Thank you so much for the amazing 5-star review! Jeff and our Southwest Infiniti team love hearing from happy customers. We hope you enjoy safe travels and come back and see us again soon.

February 19, 2021

Not worth going to the dealer. Went there to make a purchase. Waited over 20 minutes for Jeff as he was busy. Finally when he got the keys to test drive the car, I asked him the final price. He said he More

by Birdieykim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffray Alter
February 14, 2021

Excellent service. Video shows what needs to be done. Delivered car as promised. SW Infiniti has serviced my G37 for 10 years. My car is still performing well. Service pricing is much better than M More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Blanco
February 03, 2021

The service to purchase the new QX60 remotely was very welled managed by the entire team to accomplish this sale in such a short period. I do not see James Pressler on the sales list, he would get 5-start More

by bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffray Alter, David Bukrinsky
Feb 04, 2021 -

Southwest INFINITI responded

Hello Bruce, Thank you for such a nice review of our Team. We are a family here and we welcome you as a new member of the Southwest Infiniti Family. We look forward to servicing your new QX60 for many years to come. You're business if very much appreciated. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti 713-929-1402

February 03, 2021

I had a really pleasant experience. This was my second time purchasing a vehicle from them. They’re always really nice and personable. No complaints. More

by monilandthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name. Young, Black guy from Boston. Very handsome, tall. Works in finance. , Darron Brooks
Feb 04, 2021 -

Southwest INFINITI responded

Hello, We appreciate you trusting in us to take care of putting you in a new vehicle for a second time. There are many other dealerships to choose from and we are grateful you choose us. Darron and Roley are two of our best, and on their behalf and the rest of the dealership we welcome you to the Infiniti family. Please say Hello when you come in for Service. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti 713-929-1402

February 02, 2021

If you need your vehicle serviced and are looking to utilize Southwest Infiniti, ask for Lun Tu. He was extremely professional and the level of communication far surpassed any other Infiniti dealership More

by carlos.bejarano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lun Tu
Feb 02, 2021 -

Southwest INFINITI responded

Hello Carlos, Thank you for your feedback and a special "Thank You" for choosing Southwest Infiniti to do your business with. We are very fortunate to have Lun Tu on our team, he does go above and beyond for his clients. We appreciate your recognition of his professionalism and we look forward to many years of having you as part of our Infiniti Family. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti 713-929-1402

February 01, 2021

Great service provided when getting another lease. Professional and abided by CDC guidelines. Made the process easy and direct. Everyone who talked to me was nice and courteous. More

by Juan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Strowder
Feb 01, 2021 -

Southwest INFINITI responded

Hello Juan, Thank you for your business and your feedback on Levi and the rest of the Southwest Infiniti team. We appreciate you choosing us to lease your new vehicle. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti

February 01, 2021

Solomon was very professional, courteous and patient. He actually took his time with me although I had a salesman as well to explain things and make sure that I had the car that I wanted at the budget that More

by Alacour00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Luviano
Feb 01, 2021 -

Southwest INFINITI responded

Thank you for choosing us to do business with and for building a long lasting relationship. We appreciate you and your feedback on our team that we have here at Southwest Infiniti. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti

January 23, 2021

Friendly staff. Acommodating to my availability and went out their way to provide service. Searched for vehicle with my options despite limited availability. Very happy More

by hookem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Moss, David Bukrinsky, Roley Verelien
Jan 25, 2021 -

Southwest INFINITI responded

Thank you for doing business with Southwest Infiniti and thank you for your review. Derrick Moss and David Bukrinsky make a great team when it comes to locating a vehicle for a client, their determination is impeccable. We're proud to say, they always manage to achieve what they set out to do even when everything seems impossible. Roley, is a very important part of our dynamic finance team. We're grateful to have him on board here at Southwest Infiniti. Warmest Regards, Robin Nubani Client Loyalty Manager Southwest Infiniti

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