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Southwest INFINITI
Houston, TX
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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230 Reviews of Southwest INFINITI
April 21, 2021
They made sure I was happy and taken care of from sales to service. They were out of loaner cars so they gave me a car from the sales department. to service. They were out of loaner cars so they gave me a car from the sales department. More
by PorterHouse
Employees Worked With
Bennie Bynum, Fred Brooks, Darron Brooks, Claude Bradford, Levi Strowder, Derrick Moss, Doug Daniels
April 09, 2021
I was very impressed with how friendly the gentleman I work with was. I appreciated the Lyft home and back. I also loved the maintenance video they sent me so that I could see what they were doing or what work with was. I appreciated the Lyft home and back. I also loved the maintenance video they sent me so that I could see what they were doing or what needed to be done to my car. More
by ybrady2
Employees Worked With
Jeff Dorman
April 03, 2021
Tony did a great job and was very knowledgeable about the vehicle leased. Enjoyed working with him and look forward to working with him again. vehicle leased. Enjoyed working with him and look forward to working with him again. More
by B.elmore
Employees Worked With
Tony Chan, Roley Verelien
March 12, 2021
My husband and I were both very pleased how our salesperson Claude Bradford handled the sale. He was very respectful, not pushy, which made it an enjoyable experience. salesperson Claude Bradford handled the sale. He was very respectful, not pushy, which made it an enjoyable experience. More
by Linda Merck
Employees Worked With
Claude Bradford
March 03, 2021
I would like to express exceptional service provided by Robin Nubani! She was very professional and demonstrated good management skills. She was trying to provide all necessary assistance and clarification Robin Nubani! She was very professional and demonstrated good management skills. She was trying to provide all necessary assistance and clarification. She puts customer satisfaction to the highest priority. More
by Alex
Employees Worked With
Robin Nubani
February 26, 2021
Jeff and the entire dealership are awesome, friendly and very professional. They were (and still are) readily available to answer all my questions and concerns but most importantly, they delivered my car as very professional. They were (and still are) readily available to answer all my questions and concerns but most importantly, they delivered my car as promised. Great experience! More
by lynettediane1967
Employees Worked With
Jeffray Alter
February 18, 2021
Not worth going to the dealer. Went there to make a purchase. Waited over 20 minutes for Jeff as he was busy. Finally when he got the keys to test drive the car, I asked him the final price. He said he purchase. Waited over 20 minutes for Jeff as he was busy. Finally when he got the keys to test drive the car, I asked him the final price. He said he will email or call me. Waited....waited.....waited.........I called him a day later and he said he was too busy to send me th offer. Okay, thanks for letting me know don’t buy a car from you and the dealer. :) More
by Birdieykim
Employees Worked With
Jeffray Alter
February 14, 2021
Excellent service. Video shows what needs to be done. Delivered car as promised. SW Infiniti has serviced my G37 for 10 years. My car is still performing well. Service pricing is much better than M Delivered car as promised. SW Infiniti has serviced my G37 for 10 years. My car is still performing well. Service pricing is much better than Mercedes Brenda Blanco provided excellent service More
by CB
Employees Worked With
Brenda Blanco
February 03, 2021
The service to purchase the new QX60 remotely was very welled managed by the entire team to accomplish this sale in such a short period. I do not see James Pressler on the sales list, he would get 5-start welled managed by the entire team to accomplish this sale in such a short period. I do not see James Pressler on the sales list, he would get 5-starts. More
by bruce
Employees Worked With
Jeffray Alter, David Bukrinsky
February 03, 2021
I had a really pleasant experience. This was my second time purchasing a vehicle from them. They’re always really nice and personable. No complaints. time purchasing a vehicle from them. They’re always really nice and personable. No complaints. More
by monilandthomas
Employees Worked With
Not sure of his name. Young, Black guy from Boston. Very handsome, tall. Works in finance. , Darron Brooks
