Southwest INFINITI

Jeff is the best sales man we’ve had. This is definitely the dealership we will continue to do business with in the future This is definitely the dealership we will continue to do business with in the future More

Tony was fantastic. I purchased my leased vehicle. It is my 10th Infiniti. I will return to your dealership when the new 2024 QX80 models come out if Tony is still th I purchased my leased vehicle. It is my 10th Infiniti. I will return to your dealership when the new 2024 QX80 models come out if Tony is still there. He made the difference. More

Apparently EVERY SINGLE VEHICLE that leaves their lot must have Lo jack, perma plate and window tint applied to it. Great excuse for padding pricing with useless junk. must have Lo jack, perma plate and window tint applied to it. Great excuse for padding pricing with useless junk. More

Don’t bring your Infiniti to Southwest Infiniti, they just want to take your money and don’t provide the services you deserved. Bought a Scheduled Prepaid Maintenance Agreement (PMA) with my new Infiniti just want to take your money and don’t provide the services you deserved. Bought a Scheduled Prepaid Maintenance Agreement (PMA) with my new Infiniti QX60 in 2020. The PMA includes Tire Road Hazard Protection. Last week, I noticed there is a slow leak in one of my tires. Brough the car to SW Infiniti in Houston to fix the leak. Found out that there is a nail in the tire and needed to replace with a new one because the location of the nail cannot be patched. They quote me over $300 to replace. I told the service representative that I have a PMA that will cover the replacement cost. He told me only Tire Warranty Agreement covers road hazard protection. I show him the PMA, then he told me he need to file a claim before SW Infiniti will replace the tire. 4 days past, claim still not approved and he told me he cannot call to check on the claim (BS). I decided to bring my Infiniti to Sewell Infiniti in Houston. In short, they replaced my tire the same day with my PMA coverage just paid the deductible based on the tire wear. Stay away from SW Infiniti and bring the car to Sewell. More

Good job. .I will always buy a new car from you guys anytime. Good job .I will always buy a new car from you guys anytime. Good job More

My salesman, Tony Chan has been very helpful and has personally taught us many of the features on this beautiful vehicle! personally taught us many of the features on this beautiful vehicle! More

Excellent service from start to finish; I am a return customer for a reason. Thanks. customer for a reason. Thanks. More

Katlyn is the best! We will continue to do business with her in the future! We will continue to do business with her in the future! More

Very personal and concerned about my best interest, remembering me and my family was the top and main reason I keep coming back👍🏽 remembering me and my family was the top and main reason I keep coming back👍🏽 More

Been going to your dealership for about 7 years, now. Not one complaint! You guys Rock! 😎 Not one complaint! You guys Rock! 😎 More