Southwest INFINITI
Houston, TX
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230 Reviews of Southwest INFINITI
I loved my buying experience with Adriana and Heidi. My family has purchased two vehicles there in the past six months and it was truly a pleasure. My family has purchased two vehicles there in the past six months and it was truly a pleasure. More
I have been doing business with Southwest Infinity for quite a few years. The next to the last time I was there was not too impressive as the sales lady did not get the necessary support from her manager quite a few years. The next to the last time I was there was not too impressive as the sales lady did not get the necessary support from her manager to deal with me. Now my latest visit, my faith has been restored due to the great work, support and understanding of the general manger named DAVID. He supported and helped his sales person so that we all could have a good understanding of the transaction. I am very grateful to Mr. David for helping us make the leasing transacation. The previous manager needs more training in dealing with customers. I think his name is Jonathan Gutierrez. Thanks for taking this feedback and using it to better customer service. More
Amena Hye was very helpful. She was the only one that actually greeted me on the showroom floor. As a result of that, I leased a new vehicle that day. actually greeted me on the showroom floor. As a result of that, I leased a new vehicle that day. More
Adriana was the best sales person! She was attentive and answered all of my questions. She has also continued to follow-up. I will refer her business! answered all of my questions. She has also continued to follow-up. I will refer her business! More
Adriana was polite, attentive, and personable during the entire process. This made up for prior inattention to detail by another sales rep. She and David ensured that my concerns were heard. Without them I entire process. This made up for prior inattention to detail by another sales rep. She and David ensured that my concerns were heard. Without them I would have moved on to another place. More
The sales person was very attentive and professional. She was knowledgeable about the vehicle and got everything ready quickly when we closed on the deal. The delivery was quick and easy. was knowledgeable about the vehicle and got everything ready quickly when we closed on the deal. The delivery was quick and easy. More