
Southern States Hyundai
Raleigh, NC

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601 Reviews of Southern States Hyundai
Blown engine and no fix Service manager and shop foreman working there best to get my car fixed, but Hyundai s policy is Tying there hands. it could take until next year to g Service manager and shop foreman working there best to get my car fixed, but Hyundai s policy is Tying there hands. it could take until next year to get my car fixed. 28000 miles, three years old. Blown head gasket, burning oil, water on the cylinders. Everybody agrees it needs a motor. Somebody help! More
Brakes I had a problem with my brakes squealing and took my vehicle to Sport Durst Hyundai because of poor customer services at Southern States. I paid for S I had a problem with my brakes squealing and took my vehicle to Sport Durst Hyundai because of poor customer services at Southern States. I paid for Southern States to turn my rotors and new pads. They did not turn rotors. I had to my pads and rotors resurfaced for $150.00 More
Excellent salesman Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisf Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisfied. Rick makes buying a car 🚗 fun. More
Great experience Good friendly service. Tiffany was very helpful in making my appointment and recognized my voice when I walked in. Dakota helped me but Tiffany finish Good friendly service. Tiffany was very helpful in making my appointment and recognized my voice when I walked in. Dakota helped me but Tiffany finished my paperwork. More
Will NEVER go back! They have no idea what they are doing when it comes to “fixing” your car! They never answer the phone! I told them what was wrong with it but no, ende They have no idea what they are doing when it comes to “fixing” your car! They never answer the phone! I told them what was wrong with it but no, ended up keeping the car for a 1.5 days & still told me I was wrong. But no I wasn’t & then when they figured out I WAS right, they never ordered my parts to get it fixed. So I never received a phone call, but that’s ok IT’S FIXED NOW!!!! More
Service department Got us right in to fix brake lights. Everyone was very friendly. We were kept updated on the progress and determination of problem with the brake ligh Got us right in to fix brake lights. Everyone was very friendly. We were kept updated on the progress and determination of problem with the brake lights. More
Fast and Awesome Service Took my daughter’s 2017 Elantra SE to get an oil change and tire rotation. When I arrived I thought I was going to have to bring it back the next day Took my daughter’s 2017 Elantra SE to get an oil change and tire rotation. When I arrived I thought I was going to have to bring it back the next day, but the service staff took the car and even though there were a lot of other cars before us, had us done and out in 1.5 hrs. That’s awesome! More
Service Immediate acknowledgement. Fast and friendly service. Staff informed us of additional services suggested but not pushy or demanding. Overall process Immediate acknowledgement. Fast and friendly service. Staff informed us of additional services suggested but not pushy or demanding. Overall process was very customer friendly. The waiting area was clean and inviting. More
Excellent The team that helped me, from the service person to the salesman all was great. They all have great customer service. Everyone explain things to me so The team that helped me, from the service person to the salesman all was great. They all have great customer service. Everyone explain things to me so professionally. The dealership is so clean, I really was amazed. I had heard some negative things about this dealership, but they sure was wrong. I will continue to do business with this dealership and send my friends & family to southern states. Joe McKenna was excellent. He deserve a high raise!! More
First maintenance at 5k. Spent all afternoon due to too many scheduled. Fixed my seat cooler, software update which really improved engine response and oil change. Map update Spent all afternoon due to too many scheduled. Fixed my seat cooler, software update which really improved engine response and oil change. Map update has to be ordered so I have to go back. More