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Southern States Hyundai

Raleigh, NC

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600 Reviews

2511 Wake Forest Rd

Raleigh, NC

27609

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600 Reviews of Southern States Hyundai

September 02, 2024

Subaru **Sales guy lied so much and evaded every single question relating even remotely to price, that got in the way of understanding car/value. He lied about new models coming, web site pricing informa More

by Charlie Joe
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
age 30 white
December 16, 2023

I had an appointment at 10 AM to pay for and get my new car. The car was still not detailed at 1 PM. This was unacceptable. I ended up taking the car without any detailing as I couldn't sit around and w More

by sshorten
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Finance Guy
January 10, 2023

My 2019 Hyundai Sonata needed to be painted and the Body and Collision Repair Department manager Jimmy Farrell went above and beyond to make sure my situation was taken care of. He did this to my 100% satis More

by pastorbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Farrell
December 28, 2022

Service department is terrible and no one from management cares. I hope consumers remember how terrible Southern States is when cars are plentiful again and they need the business. I have tried to discuss th More

by hatch
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
November 11, 2022

Kenny was very pleasant to work with and made the process of buying a car easier for me. Candice E. More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Greene
March 31, 2022

I can't say enough positive about my experience. I purchased a 2022 Palisade in Raleigh, NC, but live in Myrtle Beach, SC.I drove the three hours because unlike ALL other dealerships I contacted, More

by Mike Arrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skaggs, Terry Mclean
November 20, 2021

Absolutely horrible from management down. When buying a car they have zero knowledge. We knew more about the vehicles than the sales woman. She didn’t even do a pre delivery check and didn’t go through the More

by bigjake21782
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kay Greer
November 13, 2021

I would give it no stars if I could, except for the Service Tech who actually took the time to speak with me during this ordeal. Without getting into a long story, I brought my Hyundai vehicle into More

by William M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jamie Holcomb
November 02, 2021

Worst dealership ever. Noone is never available. Only ones who answer is sales they will sell you a car but service will be terrible. More

by Fitzgeraldryan076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Takye Howell , Diaz Joyner, Kay Greer, Rick Lynch, Terry Mclean, Blake Meisnere, Patrick Spain, Alex Haubenreisser, George Frank
July 18, 2021

I bought a new car here in 2017. They offered a lifetime warranty if I got all of my oil changes done here, but I could never get an appointment so I gave up. Now, I know why I could never get an appointme More

by Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Lynch
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