Southern States Hyundai

Completely Disarmed I was prepared for hand to hand combat with auto sales people. Unfortunately, that experience came true once or twice. It did NOT occur at Southern St I was prepared for hand to hand combat with auto sales people. Unfortunately, that experience came true once or twice. It did NOT occur at Southern States. Kay G was friendly and helpful and made the experience pleasant and DISARMING. More

Wonderful service and very fair price This is a very nice dealership. Everyone we met at Southern States was professional and really understood what we needed in a vehicle and they helped This is a very nice dealership. Everyone we met at Southern States was professional and really understood what we needed in a vehicle and they helped us determine which vehicles would make sense and fit within our budget. There was no pressure and they even had another vehicle delivered in our desired color. This is my first place choice to purchase another vehicle from in the future. More

Great buying experience! We have purchased 2 cars from this dealership. They are fair and ethical, not to mention friendly :). I will definitely be back! I have never liked t We have purchased 2 cars from this dealership. They are fair and ethical, not to mention friendly :). I will definitely be back! I have never liked the process of buying a car, but Rick made it pleasurable :) More

Overall, I was extremely please with my car buying experiece The salesman took his time to show me the car models I was looking for without pushing any for any extra features or different models. The salesman al The salesman took his time to show me the car models I was looking for without pushing any for any extra features or different models. The salesman also didn't force me to discuss pricing and down payments right when I walked in the door, whereas some other dealerships I visited only wanted to discuss finances before seeing the vehicles. The final sale was made after the service center was closed, and I was unable to get the car detailed and set up for BlueLink before leaving. However, Elijah made a point to ensure that the car would be set up in great condition the following weekend, and threw in a free tank of gas to make up for the delay in service. I was extremely pleased with the service at the dealership, and I will recommend it to anyone I know in the market for a new vehicle. More

Untrustworthy Do not trust the sales person, finance person or the sales manager. They told me that if I bought a car (that I did not want) that I could come ba Do not trust the sales person, finance person or the sales manager. They told me that if I bought a car (that I did not want) that I could come back in six months and trade for the car I wanted, if I make the payments on time. Did they do the figures? Of course! Did they know the price of the car I wanted? Of course! Did they know the price of the car they sold me? Of course! Payments were made on time. Now, they will not honor the deal they made. I was assured several times that I could come back and make the trade for the vehicle that I wanted! They will not honor their word. I am now driving a car that I did not want. It was sold to me under false pretense. DO NOT TRUST SOUTHERN STATES HYUNDIA More

Wow what a great experience Southern States Automotive has a great way of doing business. They listen, their up front and honest. They joke and make you feel comfortable with the Southern States Automotive has a great way of doing business. They listen, their up front and honest. They joke and make you feel comfortable with the entire process. Kay Greer was my sales person, Alex was the finance person. Both were awesome. Kay made me feel not like a person buying a car, but like one of her own children making my first big purchase. Alex was patient and explained things to me. Kay stayed attentive and kind even after the ink was dry and the sale was done. When it's time for a new car. I plan to choose this dealership and I hope that they are right there so I can have the best experience once again. No buyers remorse because they let you choose and there is no pressure to buy. I am proud of my purchase and very pleased with my experience. More

Great Experience I was very uncertain of buying a new car, even though I needed one badly. I was lucky enough to be paired with Napoleon when I had originally emailed I was very uncertain of buying a new car, even though I needed one badly. I was lucky enough to be paired with Napoleon when I had originally emailed the dealership for pricing. When we met in person he was friendly which made me comfortable. He was also very patient with me which was much needed! I love my new car and was happy with how everything ended up in the end. More

We bought a new car. We wanted to use our old NC tag and have it re-registered. SS really messed up the title processing. Had to get new tag and trek to DMV to turn in my old tag. They seemed befuddled. have it re-registered. SS really messed up the title processing. Had to get new tag and trek to DMV to turn in my old tag. They seemed befuddled. More

Great experience. Kay made this the best buying experience ever. I love my new car. We took several weeks to buy and they were great. experience ever. I love my new car. We took several weeks to buy and they were great. More

This might not be surprising about a car dealer, but they flat out lied to us. We were told that the car we were buying was a program car, driven by an Hyundai employee. It turns out the car was a rental c flat out lied to us. We were told that the car we were buying was a program car, driven by an Hyundai employee. It turns out the car was a rental car, owned by Hertz. We only found this out by calling Hyundai about a year later after numerous problems, that we are still experiencing today, with the car. We will be trading in, and not to another Hyundai, and definately not to this dealership. Do yourself a favor, go somewhere else. More