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Southern States Hyundai

Raleigh, NC

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600 Reviews

2511 Wake Forest Rd

Raleigh, NC

27609

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600 Reviews of Southern States Hyundai

July 02, 2021

I bought a Genesis G80 2020 (serviced by Hyundai) and the car is fantastic and the sales rep was great too, however, I wish I could say the same about the service department at Hyundai. It is very difficul More

by frustrated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry
May 25, 2021

Had previous service work done in March on my vehicle to replace the front passenger strut assembly. I made appointment today 5/24/21 to have the brakes checked and the strut assembly rechecked. They found More

by jackie springs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Keele
April 30, 2021

Salesman Thomas Hunter did a exceptional job getting me the auto i wanted. His service was impeccable and he made the process smooth. Ask 4 him. More

by deirdre williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hunter
January 15, 2021

Exceptional service from TK, Stephanie and Brad! TK was a pleasure to work with from the moment we arrived at Southern States. He was knowledgeable and straightforward. Best car buying experience that we More

by PO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Brad, Takye Howell
December 07, 2020

On Saturday 5 December 2020 my wife and I happened to stop by Southern States Hyundai to look at the 2021 Palisade. She wanted to "just" look at one. We were greeted by Mr. Terry Mclean, Sales Represent More

by kellyjim157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mclean
November 17, 2020

First red flag was walking the lot for over 25 mins not being greeted or helped by a salesman. When I walked inside .. still not acknowledged until several minutes later. I was willing to look past it sin More

by Briataylor01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Byait
November 07, 2020

On November 6, 2020 I took my car to Southern States Hyundai dealership in Raleigh NC for service. When I arrived, I was greeted by Tiffany Reyes to ask me questions on the reason I was bringing the car More

by Felicia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt King
October 28, 2020

My daughter just purchased a new car and wanted to do it all herself. I had to go for the final purchase as I was co-owner of the car that was traded in. I got to meet with her salesman, Joe McKenna. Joe More

by Marty D
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McKenna
October 17, 2020

Love the car and have always appreciated the people at the dealership. Not happy that I can’t garage my car because of safety issue with engine. SO. Not thrilled with Hyundai in general. More

by spaccarotellabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diaz Joyner
October 14, 2020

Quick service. Scheduled appointment was very efficient. Chris was a great help. Repair team fixed the issue personally and quickly even though it was a warranty item. Multiple lifts were impressive. More

by Rws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Spears
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