
Southern Oregon Subaru
Medford, OR
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681 Reviews of Southern Oregon Subaru
Tony’s the best Tony went far above our expectations to find our family’s new car. He was kind, knowledgeable and friendly with our whole family. The process was smoo Tony went far above our expectations to find our family’s new car. He was kind, knowledgeable and friendly with our whole family. The process was smooth and painless and went away feeling very fortunate being able to work with him. More
Changed my view of the dealership My first experience with SO Subaru was not a good one. 3 years later, I was interested in a hybrid Subaru, so that meant the Crosstrek. I did my re My first experience with SO Subaru was not a good one. 3 years later, I was interested in a hybrid Subaru, so that meant the Crosstrek. I did my research and was prepared to purchase. I had met the manager. Randy, so I went directly to him. He referred to Tony Hernandez who knew more of the details of the car. I was raised by a used car dealer and am not fond of car salesmen or the whole process. I explained that up front, and I appreciated the fact that Tony has his own business as well as this job. It made me look st him differently. He is a nice man and not a pushy salesman. The process was easy and relatively painless. I would reccomend Tony to anyone looking for a new Subaru. More
Great experience buying a new Subaru John and Tony were great, helping my mother and I get just the right vehicle for our needs. They were both friendly, helpful, patient, and informativ John and Tony were great, helping my mother and I get just the right vehicle for our needs. They were both friendly, helpful, patient, and informative through the whole research and buying process. We felt we were treated fairly and are happy with the deal we made, and of course we love our new car. Afterwords, both John and Tony have reached out to make sure we are comfortable with all the details on our Subie and have made it clear they're available should we have any further questions. By the way, on a side note, soon after the purchase we had some additional dealer options done through the Service Dept. and we're quite pleased with the work they did. Simply put, this is a great place to buy a new car - great people and great service. More
3rd Subaru Just purchased my 3rd Subaru from Southern Oregon Subaru. I cant say enough good things about this dealership and the things they do for our communit Just purchased my 3rd Subaru from Southern Oregon Subaru. I cant say enough good things about this dealership and the things they do for our community. Thank you for a great car buying experience. More
Recall - potentially fatal We had a recap issued on our Subaru and it said it could be a fatal result and Subaru cannot get us in for 4-5 MONTHS. This is ludicrous and terrifyin We had a recap issued on our Subaru and it said it could be a fatal result and Subaru cannot get us in for 4-5 MONTHS. This is ludicrous and terrifying. We will be selling our Subaru and will never buy again from this irresponsible company. More
Awesome Customer Service!! Good Customer Service in this day and age is extremely hard to find - excellent is almost impossible. I just purchased my second Subaru from Rick Aar Good Customer Service in this day and age is extremely hard to find - excellent is almost impossible. I just purchased my second Subaru from Rick Aarons. His Customer Service is awesome - even after the sale has been made! He continues to be thoughtful of the customer, knowledgeable, honest, helpful and fun to work with! He offers his service after the sale as well as before. I highly recommend buying a car from Rick! Thanks Rick - I love my Subaru! More
Great place to buy We have purchased 3 cars from southern oregon subaru. Nick knutson sold us the last two. From test drive to driving away was about two hours and that We have purchased 3 cars from southern oregon subaru. Nick knutson sold us the last two. From test drive to driving away was about two hours and that included a trade in. I told him exactly what payments, car type we wanted and he delivered 100% I always give them first dibs on getting us a new car. Never regret one purchase from them. More
There is no better choice than this dealer and salesperson.. First, please know that I am an auto dealer, specializing in used wheelchair vans. I was born and raised in the auto industry, with several members of First, please know that I am an auto dealer, specializing in used wheelchair vans. I was born and raised in the auto industry, with several members of my family in the industry as well. All total, I have been involved in the industry in roles as an employee, manager, and owner, for the past 40 years. With this as my life experience, my experience with dealerships and salespeople is vast. Recently I had the great pleasure of experiencing southern Oregon Subaru and their amazing employees. Nick went above and beyond with test drives, time, educating me about the vehicles (this man knows the product like few salespeople I have ever met) and even being warm and friendly in the process. I actually took the time to write the GM a long letter raving about Nick, Ty and my experience with them, focused mainly on Nick, as he was the person I spent much time with. I will strongly suggest that if you are wanting to learn about or buy a Subaru, it is worth the time, even if you are some distance away, to go see Nick, Ty, or I suppose any of the salespeople at this dealership. To use an old expression, "if these folks would happen to treat you wrong... I'll eat my hat! :) And if that expression is too old for you, lets just say this...I don't believe you could find a better dealership or salesperson than if you go to this dealer and ask for Nick. And if he is not available, I'm sure that Ty or another super person will treat you so well that you will leave feeling great about your time there, as I did. They get 5 gold plated stars from me! More
Teamwork Last week we bought another Subaru Outback from Craig. He did an excellent job and he also sold us on the subaru app where we can locate our car. When Last week we bought another Subaru Outback from Craig. He did an excellent job and he also sold us on the subaru app where we can locate our car. When we got home we had difficulty with the app. We stopped by the dealership and Craig had clients in his office so he asked RICK to help us. Rick re-upload the app and showed us how to use it. We love that there is teamwork at this dealership. We appreciated RICK's ability to help us while Craig was with other customers. More
What a great experience! What a breath of fresh air it was dealing with Craig Pena. He not only made purchasing a new vehicle easy he also handled all the paperwork which incl What a breath of fresh air it was dealing with Craig Pena. He not only made purchasing a new vehicle easy he also handled all the paperwork which included financing, warranties and additional items. Craig trained us on the features of our new vehicle, took us on a test drive and completed everything in a matter of 3 hours. This being our third Subaru bought at this dealership, why would we go anywhere else? Thanks again Craig. More