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Southern Oregon Subaru

Medford, OR

4.9
681 Reviews

3103 Biddle Rd

Medford, OR

97504

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681 Reviews of Southern Oregon Subaru

September 03, 2019

Tony’s the best Tony went far above our expectations to find our family’s new car. He was kind, knowledgeable and friendly with our whole family. The process was smoo More

by Jonlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hernandez
Aug 20, 2020 -

Southern Oregon Subaru responded

Thanks, Jon! We agree, Tony IS the best and we are glad that you think so, too! Glad that he made the process smooth and painless and that you went away feeling very fortunate to have worked with him.

August 31, 2019

Changed my view of the dealership My first experience with SO Subaru was not a good one. 3 years later, I was interested in a hybrid Subaru, so that meant the Crosstrek. I did my re More

by Maggiemae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nidalmia, Tony Hernandez
Aug 20, 2020 -

Southern Oregon Subaru responded

Thank you, Maggiemae. To know that your experience with Tony changed your view of our dealership means a lot to us. We do our best to provide that same experience to all of our customers and are so happy to know that at the end of the day Tony earned your recommendation.

August 12, 2019

Great experience buying a new Subaru John and Tony were great, helping my mother and I get just the right vehicle for our needs. They were both friendly, helpful, patient, and informativ More

by Mike & "Mom"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Sims, Stephan Abrams, John Bermea, Tony Hernandez
Aug 20, 2020 -

Southern Oregon Subaru responded

Thanks, Mike! Knowing that we earned your comment "Simply put, this is a great place to buy a new car - great people and great service" means everything to us. We will sure that the whole Southern Oregon Subaru team sees your kind words.

June 15, 2019

3rd Subaru Just purchased my 3rd Subaru from Southern Oregon Subaru. I cant say enough good things about this dealership and the things they do for our communit More

by Lweigand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Adams, Nick Knutson
Aug 20, 2020 -

Southern Oregon Subaru responded

Thank you! Knowing that our community involvement is being recognized is extra special for us.

June 11, 2019

Recall - potentially fatal We had a recap issued on our Subaru and it said it could be a fatal result and Subaru cannot get us in for 4-5 MONTHS. This is ludicrous and terrifyin More

by roxannerbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2019 -

Southern Oregon Subaru responded

Customer called June 11th and work was completed shortly thereafter. Every manufacturer has recalls and we have accommodated customers and their schedules as necessary to make sure that Subaru’s recalls specifically are handled in a timely manner. That is Southern Oregon Subaru’s commitment to the community. Please call to address any concerns and we are confident we can set you at ease.

June 05, 2019

Awesome Customer Service!! Good Customer Service in this day and age is extremely hard to find - excellent is almost impossible. I just purchased my second Subaru from Rick Aar More

by smurf
Recommend Dealer
Yes
Employees Worked With
Rick Aarons
Aug 20, 2020 -

Southern Oregon Subaru responded

From Rick and the rest of our Southern Oregon Subaru team, you are welcome!

May 29, 2019

Great place to buy We have purchased 3 cars from southern oregon subaru. Nick knutson sold us the last two. From test drive to driving away was about two hours and that More

by Tanalynp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Knutson
April 03, 2019

There is no better choice than this dealer and salesperson.. First, please know that I am an auto dealer, specializing in used wheelchair vans. I was born and raised in the auto industry, with several members of More

by auto industry pro
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, Ty Qualls
March 27, 2019

Teamwork Last week we bought another Subaru Outback from Craig. He did an excellent job and he also sold us on the subaru app where we can locate our car. When More

by Big Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Rick Aarons
March 18, 2019

What a great experience! What a breath of fresh air it was dealing with Craig Pena. He not only made purchasing a new vehicle easy he also handled all the paperwork which incl More

by Big Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG PENA
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