Southern Oregon Subaru
Medford, OR
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676 Reviews of Southern Oregon Subaru
Awesome Customer Service!! Good Customer Service in this day and age is extremely hard to find - excellent is almost impossible. I just purchased my second Subaru from Rick Aar Good Customer Service in this day and age is extremely hard to find - excellent is almost impossible. I just purchased my second Subaru from Rick Aarons. His Customer Service is awesome - even after the sale has been made! He continues to be thoughtful of the customer, knowledgeable, honest, helpful and fun to work with! He offers his service after the sale as well as before. I highly recommend buying a car from Rick! Thanks Rick - I love my Subaru! More
Great place to buy We have purchased 3 cars from southern oregon subaru. Nick knutson sold us the last two. From test drive to driving away was about two hours and that We have purchased 3 cars from southern oregon subaru. Nick knutson sold us the last two. From test drive to driving away was about two hours and that included a trade in. I told him exactly what payments, car type we wanted and he delivered 100% I always give them first dibs on getting us a new car. Never regret one purchase from them. More
There is no better choice than this dealer and salesperson.. First, please know that I am an auto dealer, specializing in used wheelchair vans. I was born and raised in the auto industry, with several members of First, please know that I am an auto dealer, specializing in used wheelchair vans. I was born and raised in the auto industry, with several members of my family in the industry as well. All total, I have been involved in the industry in roles as an employee, manager, and owner, for the past 40 years. With this as my life experience, my experience with dealerships and salespeople is vast. Recently I had the great pleasure of experiencing southern Oregon Subaru and their amazing employees. Nick went above and beyond with test drives, time, educating me about the vehicles (this man knows the product like few salespeople I have ever met) and even being warm and friendly in the process. I actually took the time to write the GM a long letter raving about Nick, Ty and my experience with them, focused mainly on Nick, as he was the person I spent much time with. I will strongly suggest that if you are wanting to learn about or buy a Subaru, it is worth the time, even if you are some distance away, to go see Nick, Ty, or I suppose any of the salespeople at this dealership. To use an old expression, "if these folks would happen to treat you wrong... I'll eat my hat! :) And if that expression is too old for you, lets just say this...I don't believe you could find a better dealership or salesperson than if you go to this dealer and ask for Nick. And if he is not available, I'm sure that Ty or another super person will treat you so well that you will leave feeling great about your time there, as I did. They get 5 gold plated stars from me! More
Teamwork Last week we bought another Subaru Outback from Craig. He did an excellent job and he also sold us on the subaru app where we can locate our car. When Last week we bought another Subaru Outback from Craig. He did an excellent job and he also sold us on the subaru app where we can locate our car. When we got home we had difficulty with the app. We stopped by the dealership and Craig had clients in his office so he asked RICK to help us. Rick re-upload the app and showed us how to use it. We love that there is teamwork at this dealership. We appreciated RICK's ability to help us while Craig was with other customers. More
What a great experience! What a breath of fresh air it was dealing with Craig Pena. He not only made purchasing a new vehicle easy he also handled all the paperwork which incl What a breath of fresh air it was dealing with Craig Pena. He not only made purchasing a new vehicle easy he also handled all the paperwork which included financing, warranties and additional items. Craig trained us on the features of our new vehicle, took us on a test drive and completed everything in a matter of 3 hours. This being our third Subaru bought at this dealership, why would we go anywhere else? Thanks again Craig. More
My Experience Tony helped me with a problem after the service man dismissed me. He explained the lease process and I feel comfortable that he will answer any quest Tony helped me with a problem after the service man dismissed me. He explained the lease process and I feel comfortable that he will answer any questions that I might have in the future. More
Friendly staff that understand family needs! Everyone at southern oregon subaru was so kind, patient l, easy going and not pushy! We worked with Bob on leasing a 2019 outback for our family of fi Everyone at southern oregon subaru was so kind, patient l, easy going and not pushy! We worked with Bob on leasing a 2019 outback for our family of five. He was always super easy to get a hold of, listened to all our needs and concerned and found us an awesome price for an awesome car! I don’t plan on ever car shopping any where else! More
Great Service! The dealership was extremely easy to work with. Bob our salesman was upfront and made sure that we got the best deal possible. We would absolutley r The dealership was extremely easy to work with. Bob our salesman was upfront and made sure that we got the best deal possible. We would absolutley reccomened this dealership to friends and family! More
Wonderful Customer Service! John has now sold three cars to us, and each time we felt we were in great hands. One of the sales came after a car accident that left our vehicle tot John has now sold three cars to us, and each time we felt we were in great hands. One of the sales came after a car accident that left our vehicle totaled. He still managed to make the exchange as pain-free as possible. He’s a straight shooter, knowledgeable, and will make it the easiest car purchase you have ever made. Not to mention, he spoiled us by taking the cars to our home (once they each were purchased) and programmed our garage door openers. Talk about going the extra mile. We highly recommend John to any and everyone we can! More
Great Experience! Easy to work with dealership; made my first experience buying a car pretty stress free. Love the new car and feel like I can work with the dealership Easy to work with dealership; made my first experience buying a car pretty stress free. Love the new car and feel like I can work with the dealership for a long time to come. More