Southern Oregon Subaru

Best Subaru Experience Ever First visit to this dealership and I was very impressed. Hands down the best service experience ever. They did everything but roll out the red carpe First visit to this dealership and I was very impressed. Hands down the best service experience ever. They did everything but roll out the red carpet. Stephan was our service assistant manager. Very knowledgeable and did an extremely thorough check of the car. I would definitely recommend going here to anyone. More

Superb service, nice people We traded in a 2004 Toyota 4-Runner for a 2019 Outback. The salesman was excellent and not pushy. Their one-board computer guy ("Josh") was very kno We traded in a 2004 Toyota 4-Runner for a 2019 Outback. The salesman was excellent and not pushy. Their one-board computer guy ("Josh") was very knowledgable and took the time we needed to introduce us to the ins and outs of the computer's capabilities. After buying a car, the dealership encourages you to return in 2 weeks to get a refresher course in the computer and to answer any questions you might have. That's an excellent idea, and they incentivize your return with a chit for $25 worth of gas. I had a question about the installation of a VHR radio and fired off a letter to Stephen Abrams, the Assistant Service Manager. Within one hour I got a reply with helpful guidelines to what NOT to do, which I will show to the folks who are to install the device. Imagine: I got a pleasant reply within one hour! How often does that happen??? Suffice it to say, I recommend SO Subaru wholeheartedly and unreservedly. More

Great service Everyone was very helpful, made the experience enjoyable. The wait time was a little long though.AJ & Christian really worked hard to make a deal we Everyone was very helpful, made the experience enjoyable. The wait time was a little long though.AJ & Christian really worked hard to make a deal we were happy with More

Found My Dream Car The team at Southern Oregon Subaru was amazing with helping me buy my first car. They made the experience fun and relaxing, getting to know me as more The team at Southern Oregon Subaru was amazing with helping me buy my first car. They made the experience fun and relaxing, getting to know me as more than just a potential buyer. They worked with me to show me all of my options and helped me work through any concerns I had. Their willingness to meet me on pricing made all the difference when it came down to the final decision. I absolutely love my 2017 Outback and would take my business back to them and recommend them to anyone who is looking for a great team to help them find their forever car. More

Comfortable Buying Experience Stephanie was super relatable and comfortable. Compared to the last car buying experience at a different dealership it was night and day. No pressure. Stephanie was super relatable and comfortable. Compared to the last car buying experience at a different dealership it was night and day. No pressure. Plus when we told them were we needed to be they respected our ‘plan.’ That felt good! More

Tony’s the best Tony went far above our expectations to find our family’s new car. He was kind, knowledgeable and friendly with our whole family. The process was smoo Tony went far above our expectations to find our family’s new car. He was kind, knowledgeable and friendly with our whole family. The process was smooth and painless and went away feeling very fortunate being able to work with him. More

Changed my view of the dealership My first experience with SO Subaru was not a good one. 3 years later, I was interested in a hybrid Subaru, so that meant the Crosstrek. I did my re My first experience with SO Subaru was not a good one. 3 years later, I was interested in a hybrid Subaru, so that meant the Crosstrek. I did my research and was prepared to purchase. I had met the manager. Randy, so I went directly to him. He referred to Tony Hernandez who knew more of the details of the car. I was raised by a used car dealer and am not fond of car salesmen or the whole process. I explained that up front, and I appreciated the fact that Tony has his own business as well as this job. It made me look st him differently. He is a nice man and not a pushy salesman. The process was easy and relatively painless. I would reccomend Tony to anyone looking for a new Subaru. More

Great experience buying a new Subaru John and Tony were great, helping my mother and I get just the right vehicle for our needs. They were both friendly, helpful, patient, and informativ John and Tony were great, helping my mother and I get just the right vehicle for our needs. They were both friendly, helpful, patient, and informative through the whole research and buying process. We felt we were treated fairly and are happy with the deal we made, and of course we love our new car. Afterwords, both John and Tony have reached out to make sure we are comfortable with all the details on our Subie and have made it clear they're available should we have any further questions. By the way, on a side note, soon after the purchase we had some additional dealer options done through the Service Dept. and we're quite pleased with the work they did. Simply put, this is a great place to buy a new car - great people and great service. More

3rd Subaru Just purchased my 3rd Subaru from Southern Oregon Subaru. I cant say enough good things about this dealership and the things they do for our communit Just purchased my 3rd Subaru from Southern Oregon Subaru. I cant say enough good things about this dealership and the things they do for our community. Thank you for a great car buying experience. More

Recall - potentially fatal We had a recap issued on our Subaru and it said it could be a fatal result and Subaru cannot get us in for 4-5 MONTHS. This is ludicrous and terrifyin We had a recap issued on our Subaru and it said it could be a fatal result and Subaru cannot get us in for 4-5 MONTHS. This is ludicrous and terrifying. We will be selling our Subaru and will never buy again from this irresponsible company. More