Back

Southern Oregon Subaru

Medford, OR

4.9
673 Reviews

3103 Biddle Rd

Medford, OR

97504

Directions

By Type

673 Reviews of Southern Oregon Subaru

August 26, 2024

My experience with Southern Oregon Subaru was excellent. They made buying my WRX, great! Their customer service is definitely above and beyond! More

by Kellyb227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, Tony Hernandez, AJ Medina
August 25, 2024

Awesome salesman, Levi and Craig were wonderful. Thankyou for our new Outback wilderness you two were great. More

by thanscom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Hurd
August 24, 2024

Highly recommend Levi Hurd very professional helped us get exactly what we wanted. Can’t wait to drive off in our new 2025 Forester. More

by markparara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Eaton, Levi Hurd
August 15, 2024

AJ was awesome, great customer care and incredibly knowledgeable about Subies. Would definitely buy another care from him and Southern Subie Team. Josh was extremely helpful walking us through car ca More

by Mike.w.9876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, AJ Medina, Josh Silva
August 14, 2024

AJ is the guy you want to see if you are unsure as to which vehicle you want to buy. AJ was super well prepared and answered basically every question I asked on the models we went over, all the way to kn More

by Hugo Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Medina, Josh Silva
Aug 16, 2024 -

Southern Oregon Subaru responded

Thanks, Hugo! We really appreciate your kind words about AJ and Josh and are pleased to know that our team provided you with a great experience. Have a wonderful day!

August 14, 2024

I would like to thank everyone at Southern Oregon Subaru especially to Levi, James and Josh. They were all very kind and helpful. I want to say a special thanks to Levi who took the time to help us find the More

by Timothy84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, Levi Hurd, James Paluzzi, Josh Silva
August 11, 2024

We went and got a 2024 Crosstrek! It was a great experience! Toni and Josh specifically really made some magic happen and got us the best deal they could! I would recommend visiti More

by Katie.cotton13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh in finance. , Nick Knutson, Tony Hernandez
August 09, 2024

Absolutely worse dealership in Southern Oregon! Hands Down unprofessional Sales Manger Craig Pena with a verbal acumen of dropping the F bomb every sentence and threatening to cancel a car purchase More

by Kevwkelly26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Valerie Terrones, Craig Pena
Aug 09, 2024 -

Southern Oregon Subaru responded

Thank you for sharing your feedback. At Southern Oregon Subaru, we take great pride in maintaining a respectful and positive environment for both our customers and our employees. It’s our responsibility to ensure that our team members are treated with the same respect that we offer to all of our valued customers. After reviewing the situation, we want to clarify that we were defending our employee after inappropriate language was directed towards her. In our frustration, we responded with language that was also inappropriate, and for that, we sincerely apologize. This does not reflect the professionalism we hold ourselves to, and we will take steps to ensure it doesn't happen again. We appreciate your understanding and are committed to providing a better experience in the future. Please feel free to reach out to us directly if you'd like to discuss this further.

August 08, 2024

AJ and the team at SO Subaru made our car buying experience great! We normally hate to shop for used cars and before we found SO Subaru, nothing had changed our minds. We had been ALL over looking f More

by Clh143
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Knutson, AJ Medina, Levi Hurd
Aug 09, 2024 -

Southern Oregon Subaru responded

Thanks so much for the kind words. We are thrilled to have you a part of the family. We hope that car gives you many good years of driving.

August 05, 2024

Over the years Stephan in the service department has taken care of all of my repairs and maintenance for my 2006 Subaru. This last time was no exception, and he fit me in quickly and set me up with a re More

by AN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Abrams
Aug 05, 2024 -

Southern Oregon Subaru responded

Thank you for taking the time to write this nice review!