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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
771 Reviews

771 Reviews of Southern Hyundai Newport News - Service Center

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October 28, 2023

Experience was good except that it took 4 hours for new tires and front end alignment. I understood there was a line to use the equipment for the alignment. More

by SONYADAISY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
October 28, 2023

Derrick and the service team at Southern Hyundai do a great job. They are quick and provide quality work. More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

The waiting room is very accommodating and comfortable while service on my car was taking place. More

by GOODRICHD774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2023

Great service and an easy experience. Fixed everything that I needed without having to make two trips! More

by LINDSEYHARRELL915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 28, 2023

Always a pleasant experience. I'm grateful to have a dealership and service dept that I can trust. The staff is always friendly and professional. Vehicle is always ready when prom More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2023

Service was very good and so were the personnel that I delt with in the service dept. More

by THAMLIN3344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
October 26, 2023

I was able to get an appointment the same day within an hour of calling. More

by mzvroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Oct 26, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2023

Nice and pleasant. .the best worker at hyundai. I can call her about any problem and she will take care of me More

by ELAMNASHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 23, 2023

Very polite and done a good job done what i asked no problem's to report More

by butch5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2023

This team is awesome at what they do. I thank them for their consistency and willingness to assist the customer while striving for excellent customer service. Brenda is a valuable asset More

by TCOMBS0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Oct 23, 2023 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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