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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
771 Reviews

771 Reviews of Southern Hyundai Newport News - Service Center

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February 28, 2024

As always, very courteous, professional, and expedient to my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He More

by LEROY257
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
February 28, 2024

Excellent service and advice, Courteous and Thoughtful They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can b More

by mzbeyondit757
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 28, 2024

Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. More

by dawnnreid85
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
February 27, 2024

Service was prompt. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. More

by artharris54
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
February 26, 2024

Excellent Clean efficient comfortable and polite very professional This dealership is like no other thanks More

by LTFLAME1
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 25, 2024

Perfect. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. More

by JOEL.BADANES
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips
February 25, 2024

I always received great service. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. More

by Revenson0
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 24, 2024

Appointments always available and Brenda is always very attentive and professional. Wouldn't go anywhere else. More

by Jan.hruz
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
February 23, 2024

Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. More

by lee.ahmed991
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Feb 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Brenda was a great person to work with and she was very helpful ?? Very good More

by DLSTRONG6303
Recommend Dealer
Yes
Employees Worked With
Brenda Messer, Brenda Messer
Feb 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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