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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
622 Reviews
Call Service Center (757) 264-9084

622 Reviews of Southern Hyundai Newport News - Service Center

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October 29, 2023

Jeff took care of me and found my cars locks were on extended warranty. Thanks More

by mcfixitman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2023

Experience was good except that it took 4 hours for new tires and front end alignment. I understood there was a line to use the equipment for the alignment. More

by SONYADAISY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Report | Print
October 28, 2023

Derrick and the service team at Southern Hyundai do a great job. They are quick and provide quality work. More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 28, 2023

The waiting room is very accommodating and comfortable while service on my car was taking place. More

by GOODRICHD774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2023

Great service and an easy experience. Fixed everything that I needed without having to make two trips! More

by LINDSEYHARRELL915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Report | Print
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 28, 2023

Always a pleasant experience. I'm grateful to have a dealership and service dept that I can trust. The staff is always friendly and professional. Vehicle is always ready when prom More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2023

Service was very good and so were the personnel that I delt with in the service dept. More

by THAMLIN3344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Report | Print
October 26, 2023

I was able to get an appointment the same day within an hour of calling. More

by mzvroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Report | Print
Oct 26, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2023

Nice and pleasant. .the best worker at hyundai. I can call her about any problem and she will take care of me More

by ELAMNASHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 23, 2023

Very polite and done a good job done what i asked no problem's to report More

by butch5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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