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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
622 Reviews

622 Reviews of Southern Hyundai Newport News - Service Center

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November 05, 2023

Brenda is always pleasant to deal with . I am satisfied with the southern Hyundai experience More

by PAULA_SEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Nov 06, 2023 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 05, 2023

This was the quickest visit I’ve ever had. I was in and out in about 30 minutes. More

by KARIN_BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 04, 2023

Great staff all the way around ! Derrick and Jeff always take great care of me More

by Vinceseidnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Everything was great Brenda has always gone out of her way to solve any issues More

by CHAPTERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Nov 06, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 03, 2023

Service was good! A bit disappointed that the courtesy driver was sick the day I took my car for service. More

by MARINA.FLORESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

November 01, 2023

The service department is always friendly and efficient. They explain any needed repairs and what the cost will be. The appointment making process is a little difficult as the appointments are weeks out More

by MICHAELBHOLLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Nov 02, 2023 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 01, 2023

Always excellent service with a great attitude and a dealer and service dept. I can trust. More

by Revenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Nov 02, 2023 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 30, 2023

The service was quick and I was kept updated on the status. The waiting area was nice and comfortable. More

by DANA.PARKER.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Very helpful and understanding. Explain why and what. Even helped me to get my errands done. Greatly appreciated. More

by meanu4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mosley Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Oct 31, 2023 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

I came in for two recalls on my ELANTRA and a state inspection. I have an interlock system in my car, and Brenda was very kind to bring me to the back when my car needed to be started. I’ve always had More

by TERESAOLVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Oct 31, 2023 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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