Southern Hyundai Newport News - Service Center

Great attention to detail great work positive attitude helpful caring reassuring Followed up kept me informed helpful caring reassuring Followed up kept me informed More

Brenda Messer Is an outstanding service advisor. Knowledgeable and professional. Very pleased with service department. Knowledgeable and professional. Very pleased with service department. More

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. More

The dealership and it’s staff was pleasant, as usual. Looking forward to my next visit. Looking forward to my next visit. More

As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. More

As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and eve (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and even Teresa, while the cashier, helpfully coaches the guests on the use of the very nice coffee machine outside her office. Showroom facilities and guest wait room, with PC workspace while waiting is very much appreciated. While I didn't get to see Robert, projected work finished as estimated on time. However, a bit disappointed, as Brenda expressed, the CarCare Points from Hall have yet to transfer to Southern, and I was a bit surprised at the net cost for the oil change, (free State Safety Inspection), and the printed invoice still rather confusing as to how the credits come back into the net cost. Very much appreciated Brenda's outline on future work to do, and budget and plan for. Regardless, it's comforting to meet up with friends, (both staff and fellow customers to converse with) who you can feel confident in the work performed, and worthy of recommendations. More

Great place to get car serviced. I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the w I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the work was done and no unexpected cost. No pressure to get unnecessary stuff done. Great waiting room area too. More