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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
622 Reviews

622 Reviews of Southern Hyundai Newport News - Service Center

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November 16, 2024

Very pleasant, prompt and helpful. Honest about time expectations. Took care of the problem. That’s all More

by SCABELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

After having an issue with my vehicle and taking it to multiple Hyundai dealerships with no luck of it being fixed, Southern Hyundai was able to help me. I was very happy with the customer service and fri More

by lomeli_veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Setting up the appointment was simple and straightforward, the available date was short and convenient, the service was effective and on time. More

by GUILHERME.ZURITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Chris as usual took care of my needs and had me back on the road. Always a pleasure working with him. More

by partner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Scheduling service is super easy, the team was ready for me when I got there, and service was performed in a timely manner. Took care of the vehicle and got it back to me quickly! More

by michaeldominice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Setting the appointment for an oil change was easy, the location and service center was accessible, the staff was friendly, and the waiting area was comfortable with snacks, coffee, and water available. More

by FORDFIRE262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

As always, I received excellent customer service. My service advisor always keeps me abreast to what is going on with my vehicle. Great job!! More

by ANGELAPMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Ordered new tires a week prior to my visit but they weren't at the shop on my service date More

by frankgoyette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

They made you feel really welcome and to go out of their way to make you feel that way an older man had made a mistake with his date that he was supposed to be there and they fit him in while we were there, More

by Bmain728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Location is perfect for my needs. Scheduling was easy. Prompt, courteous, and friendly service center. More

by tdfoster0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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