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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
665 Reviews

665 Reviews of Southern Hyundai Newport News - Service Center

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January 05, 2025

Just the lack of communication really grounded my gears, they had my car for xxxx near 2mons an I had to bug them in order to get the ball rollin…I finally got the call from Jeff but when I got there he was More

by mc_walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Great customer service, great employee knowledge, short wait time, very clean facility, and overall a great experience. More

by timothy.kern13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

They kept their appointment and were friendly and courteous. I would return because it is close More

by Kkmorton51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

My service appointment was quick, pleasant and professional…. I had no appointment but your Express Service worked for me!! More

by KDAVIS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Chris and his team are the best, Needed to get in for inspection at the last minute it was no problem, as always they very professional and always makes sure all my vehicles are well maintained, my sonat More

by TDICKER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The people were just okay. Had an oil change and the reset was not done so now I will not know when the next oil change is due because now I am showing 1700 miles overdue More

by MRWCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Blyth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I gave 5 stars because Southern Hyundai Newport News is a very pleasant, clean, and everyone who works there is also very courteous, and polite More

by ABBIEANDONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

great service dept. and sales people. have purchsed vech. before and look there first when looking for new vech. More

by ttkerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

They were able to fit me in next day. Checked my vehicle in with no delay. All staff very professional. More

by MISTER1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I've never had any problems with this dealership. I've never waited for very long their timely always on time they explain everything that has to be done before they do it More

by BODDY527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
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