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Southern Hyundai Newport News

Newport News, VA

4.8
1,269 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,269 reviews

November 27, 2017

What an awesome dealership. I was so thankful for Lisa. She made me feel very comfortable with buying my first car. She made the experience easy and effective. I was very happy w More

by mcelroy903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Bollhurts
Feb 15, 2018 -

Southern Hyundai Newport News responded

Good morning. Hall Hyundai Newport News is delighted to hear that your car buying experience was a memorable one! We are also pleased that Lisa Bollhurts was able to assist you with your new Hall Hyundai purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

November 17, 2017

Good customer relationship Freddie was very professional, skilled and friendly and easy to work with. He was thorough and thoughtful and I felt he paid attention to details. More

by bruceflowers2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Robles
Feb 05, 2018 -

Southern Hyundai Newport News responded

Thank you for your earnest response Bruce! We appreciate your feedback and will be sure to share your encouraging thoughts with Freddie Robles and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

November 09, 2017

Went well The Service at Hyundia is great. I was dreading the process of purchasing a new auto. However it was very smooth. I was impressed with how well and fa More

by cdrum2756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, service writer & Ken, sales, Brenda Messer
Jan 25, 2018 -

Southern Hyundai Newport News responded

Hall Hyundai Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

November 09, 2017

Review Overall, my experience with hall Hyundai was a very good one, and I plan on going back in the future if and when I need a new car. More

by hakushoru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bly
Jan 25, 2018 -

Southern Hyundai Newport News responded

Greetings! Thank you for stopping by Hall Hyundai Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 01, 2017

great experience The experience was very positive. My salesman was very helpful and the professional. Going over the technology in the car was a tremendous help. I More

by andrea.morrismann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Robles
Jan 10, 2018 -

Southern Hyundai Newport News responded

Andrea - thank you for your complimentary feedback of Hall Hyundai Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 26, 2017

The best I have visited Hall Hyundai in Newport News several times. The staff is always extremely courteous and very trustworthy and their analysis. I never ge More

by Philpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips, Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Greetings Philpo! Thank you for stopping by Hall Hyundai Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 26, 2017

Truck serviced I brought my truck in to be serviced and had excellent service. Will return with future repairs, and services. Service personal was very good at what More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Hyundai Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

October 26, 2017

Great customer service The service department was quick and efficient. Craig showed great customer service and had my car cleaned for free. I was in and out in less than an More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Greetings Rachel! Thank you for stopping by Hall Hyundai Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 03, 2017

Customer service Staff was friendly they understood my needs I didn’t feel pressure in buying the vehicle and Was very knowledgeable overall experience made me feel w More

by kreativeming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Cline, Travis Owens
September 30, 2017

No go !! What I thought was a good experience turned into a bad experience quick ! The information that was stated to me was incorrect and due to that I procee More

by LaJoye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Crider, Earon Chandler
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