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Southern Hyundai Newport News
Newport News, VA
1,824 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,824 reviews
June 08, 2025
We were pleased with how Vanessa Tucker, our sales consultant, and the sales management staff handled our inquiry into Ionic 5 availability, packages, and pricing. We were able to make arrangements f consultant, and the sales management staff handled our inquiry into Ionic 5 availability, packages, and pricing. We were able to make arrangements for the final sale and pick up to follow a cross country move. We were a bit surprised at the time of finalizing the purchase at the level of sales pitch for extended warranty options. Instead of finalizing the down payment and loan, we had a 10 minute video on extended warranty features, then we were presented with monthly payment plans that were considerably higher than the original quote. Being somewhat tired following a 4 day drive across the country, we were not really prepared for the level of piece by piece negotiation that seemed to be required to get to the monthly payment amount. And I ended up with some reservations about what we ended up with after this process. Getting the car following this was handled quite well by Vanessa, who gave us an overview on operational features and answered questions. More
by jnels55.jn
Verified CustomerEmployees Worked With
June 08, 2025
I dropped my car off at 8:20 am. Car was ready around 9:30. A message was left on my house answering machine. I called the dealership number that was in a business card I got off the Car was ready around 9:30. A message was left on my house answering machine. I called the dealership number that was in a business card I got off the desk and no one answered. Called another number and was told that everyone was busy with customers and they took a message and I would get a call back. Waited about an hour and no call back. Went to the dealership and was told that he left a message on my answering machine. I was not home waiting on a call from him to pick me my car. I was 5 to 10 minutes from the dealership. He was supposed to call my cell phone not my house phone. When I questioned him he said Well That’s The Number That I Had. I didn’t get my car until 1:00 pm. No apology. It sat out front for over 3 hours while I waited on a phone call. The last time I had my car serviced I got a call on my cell not my house phone. More
by VATOR61
Employees Worked With
June 08, 2025
I am a senior citizen wish you could haven given me the senior discount this was a hard month I wasn’t expecting to get a flat tire you all have always been so good to me since I got the car from you all. senior discount this was a hard month I wasn’t expecting to get a flat tire you all have always been so good to me since I got the car from you all. More
by BONNIEBLUE20
June 07, 2025
Service advisors were very helpful and accommodating. Service was done as requested and done relatively quickly. Appreciate the excellent service and communication. Service was done as requested and done relatively quickly. Appreciate the excellent service and communication. More
by dleblancva
Employees Worked With
June 07, 2025
High quality services, very fast, High recommended for hyunday and non hyunday cars. I use it for all my cars. hyunday and non hyunday cars. I use it for all my cars. More
by NALEMANH
Employees Worked With
June 06, 2025
It is always a pleasant experience at Sputhern Hyundai in Newport News. The care and quality of service is top notch! Newport News. The care and quality of service is top notch! More
by dupleez
Employees Worked With
June 06, 2025
Execlent services very helpful worker’s specialy Jeff Moien is the best I will recommend all my friends Moien is the best I will recommend all my friends More
by omidisheer
Employees Worked With
Other Employees :
All the people in the dealership in this location are very good and helpfulGod Bless you guys
June 06, 2025
Friendly staff and quick appointment time and length of appointment as well. Frustrating to get incessant email and text follow ups for ratings with a required number of words. appointment as well. Frustrating to get incessant email and text follow ups for ratings with a required number of words. More
by Jenna & Tony
June 06, 2025
Spent little time waiting. I received quick feedback, and options that best suit my needs. I received quick feedback, and options that best suit my needs. More
by SHAUNALUCKY25
Employees Worked With
